Experienced Appliance Solutions for Your Home
Discount Appliance & Mattress Outlet Inc. has been serving the Raleigh community with exceptional appliance expertise since 2004. We take pride in providing reliable and accessible solutions to meet your diverse appliance needs. Whether you're looking for a reliable new refrigerator or a high-performance washer and dryer set, we have something for everyone.
1. Comprehensive Selection
- Wide range of new and refurbished appliances from leading brands like Frigidaire, GE, Kenmore, and Whirlpool.
- Washers, dryers, refrigerators, stoves, microwaves, dishwashers, and much more.
2. Affordable Financing Options
- Competitive financing plans to fit your budget and needs.
- Flexible payment terms and convenient monthly installments.
3. Professional Installation & Delivery
- Expert installation of all appliances by experienced technicians.
- Free delivery to the greater Raleigh area.
- Comprehensive 1-year warranty on all installations.
4. Ongoing Support
- Responsive customer service and dedicated technical support.
- Easy-to-navigate online store with comprehensive product information.
- Dedicated page with helpful tips and FAQs for selecting and maintaining appliances.
5. Commitment to Quality
- Dedicated to offering reliable and durable appliances that enhance your everyday life.
- Extensive product testing and quality control measures in place.
Why Choose Discount Appliance & Mattress Outlet Inc.?
- Local, family-owned business with deep understanding of the Raleigh market.
- Unparalleled customer service and personalized attention.
- Experienced team of knowledgeable professionals with extensive appliance expertise.
- Transparent pricing and competitive financing options.
- Wide selection of high-quality appliances from trusted brands.
Positive Reviews
The overall sentiment of the positive reviews is that the company provides excellent customer service, has competitive pricing, and is easy to work with. Many customers have mentioned that the sales representatives are knowledgeable, friendly, and polite, and that the delivery and installation process was smooth and hassle-free.
Negative Reviews
The majority of the negative reviews highlight issues with customer service, including unprofessional and rude behavior from some representatives. Several customers have reported being hung up on, ignored, or treated poorly when trying to resolve issues with their purchases. Additionally, some customers have received damaged or faulty products, and have had difficulty getting their issues resolved.
Summary
The company has a mixed reputation, with some customers having excellent experiences and others having poor ones. While some customers have praised the company's customer service and competitive pricing, others have reported issues with professionalism, product quality, and communication.
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