Your Health is Our Priority, Experience the Best in Primary Care
Welcome to Transmountain Primary Care, your trusted partner in healthcare for the entire family! Located in Horizon City, just outside El Paso, TX, our experienced team of physicians is dedicated to providing comprehensive and compassionate care to patients of all ages.
Our Approach to Healthcare
At Transmountain Primary Care, we believe in a personalized approach to healthcare. We take the time to understand your unique needs and concerns, offering tailored medical advice and treatment plans. Our dedicated physicians have years of experience working with the local community, offering exceptional medical care and expertise across a broad spectrum of health concerns.
Comprehensive Services and Procedures
We offer a wide range of services to address your physical and emotional well-being. Some of the services we provide include:
**Preventative Care
- Annual physicals for all ages
- Sports physicals
- DOT physicals
- Vaccinations for children and adults
Health Management
- Diabetes treatment and management
- Chronic illness management (including anxiety, depression, and more)
- Women's health care, including cancer screenings and hormone replacement therapy
Treatment and Care
- Wound care and infections
- Lab testing and diagnosis
- Medication management
- Minor injury and illness care
Our Team and Facilities
Our team comprises compassionate and experienced physicians and healthcare professionals committed to providing exceptional patient care. We are equipped with modern medical technology and facilities to ensure accurate diagnoses and effective treatment.
Patient-Centered Care
We prioritize patient-centered care, ensuring open communication and shared decision-making throughout your healthcare journey. We believe in empowering our patients with the knowledge and resources they need to take charge of their own health.
Who We Treat and Insurance Coverage
Transmountain Primary Care welcomes patients of all ages and accepts most major insurance plans from both Texas and New Mexico. We encourage you to contact us to confirm your specific coverage.
Join us in achieving optimal health and well-being. Contact Transmountain Primary Care today to schedule an appointment and experience compassionate, personalized healthcare!
Quality of Care
The quality of care seems to vary greatly depending on the provider. Dr. Janice Enriquez is praised by multiple reviewers for her professionalism, courtesy, and attentive nature. Dr. Mendez, on the other hand, has received mixed reviews, with some patients feeling rushed and not having their concerns addressed fully. The staff's attitude and behavior are also a concern, with several reviewers mentioning unprofessional and rude behavior from the front desk and medical staff.
Customer Service
The customer service at this clinic is also a major concern. Multiple reviewers have complained about the front desk staff being rude, unprofessional, and unwilling to help with changing appointments or resolving billing issues. The lack of attention to patient concerns and the seeming lack of accountability has led to a loss of faith in the facility.
Positive Experiences
Despite the numerous negative reviews, there are a few reviewers who have had excellent experiences at this clinic. They praise the professionalism, kindness, and attentiveness of the staff, including Dr. Janice Enriquez, Dr. Mendez, and other medical professionals.
Negative Experiences
The majority of reviewers, however, have had negative experiences at this clinic. They complain about the unprofessional and rude behavior of the front desk and medical staff, as well as the lack of attention to their concerns and the seeming lack of accountability.
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