CAN DO. WILL DO. WELL DONE. Guaranteed.
At Magnolia Plumbing, Heating & Cooling, we pride ourselves on being a full-service company that provides top-notch plumbing, heating, and air conditioning services to residents and businesses in the Washington, DC area. With over 70 years of experience, our family-owned business has built a reputation for exceptional customer service, quality workmanship, and a commitment to excellence.
Our History
Our company was founded in 1950 as a small partnership, and over the years, we have grown exponentially, expanding our services and expertise to meet the evolving needs of our customers. Today, we operate out of multiple locations, dispatching approximately 200 service and construction vehicles throughout the Washington and Baltimore Region. Our mission is to build and protect our legacy for the future by empowering people to achieve their personal and professional goals, so together we may serve our community.
Our Services
We offer a comprehensive range of services to cater to all your plumbing, heating, and cooling needs. Our team of experienced technicians is trained to provide expert solutions for:
- Plumbing: From leaky faucets to burst pipes, our plumbers are equipped to handle any plumbing issue. We also specialize in drain and sewer services, including video pipeline inspection and emergency services.
- Heating: Our heating services include repair, replacement, and installation of heating systems, as well as maintenance and tune-ups to ensure optimal performance.
- Air Conditioning: Our experienced technicians provide air conditioning services, including installation, repair, and maintenance, to keep your home or office comfortable throughout the year.
What Sets Us Apart
At Magnolia Plumbing, Heating & Cooling, we pride ourselves on our swift response, 24/7 emergency service, and a 100% customer satisfaction guarantee. Our team is licensed, bonded, and insured, and we only hire competent, caring, and dedicated professionals who undergo ongoing training to ensure excellence in their work. We also offer a 1-year parts and labor warranty on service repairs and a 10-year parts and 5-year labor warranty on HVAC replacements.
Our Commitment to Excellence
We believe that building trust with our customers is essential to our success. That's why we are committed to providing exceptional service, quality workmanship, and unparalleled customer care. We strive to create long-term relationships with our customers, and our mission is to build a legacy of excellence that will last for generations to come.
Excellent Service and Professionalism
The majority of reviewers praised Magnolia's service, citing excellent work, professionalism, and respect for customers' properties. Many reviewers mentioned the technicians' kind, polite, and knowledgeable demeanor. Some reviewers appreciated the company's prompt response to their emergencies and the technicians' ability to fix complex issues quickly and efficiently.
Technical Expertise
Several reviewers praised the technical expertise of Magnolia's technicians, who were able to diagnose and fix complex problems that other companies couldn't. One reviewer mentioned that a technician was able to clear a stubborn clog in a kitchen sink that a national chain's plumber couldn't.
Satisfaction with Technicians
Many reviewers complimented specific technicians, such as Steven Cherry, Josh, Shaq, Gabrielle, Fred, and Duane, who provided excellent service, were knowledgeable, and explained the work thoroughly.
Disappointments and Frustrations
A few reviewers expressed disappointment and frustration with Magnolia's service, citing issues with scheduling, communication, and completion of work. One reviewer was unhappy with the company's responsiveness and the repeated delays in fixing their tankless heater/boiler combo. Another reviewer felt that the company over-promised and under-delivered, leading to frustration and distrust.
Pricing Concerns
Some reviewers mentioned that Magnolia's services were expensive, which was a concern for them. One reviewer felt that the company tried to oversell services, which led to a negative experience.
Be the first to review Magnolia Plumbing Heating & Cooling.
Write a Review
