Protecting Your Tomorrow, Today.
At Pacific Partners Insurance Agency, we are committed to providing our clients with the best possible insurance options tailored to their specific needs. As an independent insurance agency, we have been serving the Southern California area since 1969, representing top-rated insurance companies that offer competitive prices and exceptional service.
Our History and Mission
Our agency is built on a foundation of trust, expertise, and a passion for helping people. We take pride in knowing that our clients keep coming back to us for advice, and we strive to establish long-lasting relationships with each and every one of them. Our licensed and experienced employees are dedicated to providing personalized service, expert guidance, and tailored insurance solutions to individuals, families, and businesses alike.
Personal Lines Insurance
Our Personal Lines Insurance includes a wide range of coverage options designed to protect your most valuable assets: your family, home, and possessions. Whether you need auto insurance, homeowners insurance, renters insurance, condo insurance, or any other type of personal insurance, we can help you find the right coverage at an affordable rate. Our experienced agents will work closely with you to identify your unique needs and provide personalized recommendations to ensure you have the protection you need.
Commercial Lines Insurance
Our Commercial Lines Insurance is designed to protect your business from unforeseen risks and liabilities. We offer a comprehensive range of commercial insurance products, including hospitality insurance, worker's compensation, employment practices liability, commercial property, general liability, professional liability, and commercial auto insurance. Our experienced agents will work closely with you to understand your business needs and provide tailored insurance solutions to ensure your business is protected from unexpected events.
Our Commitment to You
At Pacific Partners Insurance Agency, we are committed to providing our clients with exceptional service, expert guidance, and personalized insurance solutions. We believe in building long-lasting relationships with our clients, and we take pride in knowing that our clients keep coming back to us for advice. Whether you need personal or commercial insurance, we are here to help you navigate the complex world of insurance and find the right coverage for your unique needs.
Agency Experience
The agency, Progressive Platinum Insurance Agency (PPIA), has received mixed reviews from customers. While some customers have had positive experiences, others have reported negative encounters.
Positive Experiences
Some customers have praised the agency for their fast service, professionalism, and helpful representatives. Jolene, a customer service representative, was particularly mentioned for her excellent service. Jeremy Marchese and Brianne Band were also commended for their patient and responsive service.
Negative Experiences
On the other hand, some customers have reported rude and unhelpful representatives, including a receptionist and Allison, an agent. Some customers have also reported issues with incorrect policy classification, lapses in insurance coverage, and unprofessional behavior from representatives.
Frustrations with Service
Some customers have expressed frustration with the agency's service, citing difficulties in getting help, ignored emails, and unreturned phone calls. One customer reported being ignored when trying to cancel their policy.
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