I really liked how KO made me feel like everything was included.
At ROC City Furniture, we're committed to offering the finest selection of quality home furnishings at the lowest every day prices. We're proud to serve the Rochester, NY area with two convenient locations in Greece and Henrietta. Our stores feature a vast selection of in-stock furniture, including bedroom sets, mattresses, sectionals, sofas, loveseats, dining room furniture, home office furniture, kids' and teens' furniture, outdoor furniture, and accessories such as lamps, pillows, rugs, mirrors, and more.
Our Commitment to You
We're dedicated to providing exceptional customer service, convenient financing options, and unbeatable prices to make your furniture shopping experience more rewarding and stress-free. Whether you're furnishing your first home or looking to update your current space, our knowledgeable and friendly staff will help you find the perfect pieces to fit your style and budget.
Unbeatable Selection, Unmatched Customer Service
Our vast collection of furniture includes brands such as Ashley Furniture, Crown Mark, and Elements International. We're proud to offer one of the best selections of bedroom furniture in Rochester, NY, as well as a diverse inventory of stylish desks, chairs, hutches, and more for the home office. Our dining room furniture collection features a wide range of design styles and prices to fit any budget, and our living room selection includes sofas, loveseats, entertainment centers, tables, and more. We also have a massive inventory of mattresses in all sizes, in-stock and ready for delivery, as well as outdoor furniture, including patio dining sets, swings, chairs, loungers, firepits, and more.
Convenient Financing Options
At ROC City Furniture, we understand that buying new furniture can be a significant investment. That's why we offer convenient financing options to make your purchase more affordable. We have 12 months 0% interest financing and early purchase options available, and our representatives will work with you to find a financing solution that fits your needs. Bad credit? No credit? No problem. We'll do everything we can to get you approved.
Visit Us Today
Stop by one of our two Rochester area furniture stores to explore our vast selection of in-stock furniture, or shop online from the comfort of your own home. Our knowledgeable staff is always happy to answer any questions you may have, and we look forward to helping you find the perfect furniture for your home.
Overall Experience
The reviews provide a mixed assessment of the store, with some customers having a very positive experience, while others were extremely dissatisfied.
Positive Experiences
Many customers praised the store's affordable pricing, great selection, and excellent customer service. Some sales staff were mentioned by name, such as Will, who were helpful, polite, and not pushy. Delivery was quick, and some issues were resolved efficiently. A few customers appreciated the finance deals that fit their budget perfectly.
Negative Experiences
On the other hand, some customers had horrible experiences, citing false advertisement, misleading sales tactics, and poor customer service. Some deliveries were botched, and the return process was frustrating. Others complained about poor quality furniture and difficulty in getting issues resolved.
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