Your smile is our top priority
At Russett Southwest Corp, we have been serving the Tucson and surrounding areas since 1947. Our family-owned business is built on a foundation of integrity, honesty, and customer service. We pride ourselves on providing comprehensive heating and air conditioning services to residential and commercial clients.
Our Story
Our commitment to customer service sets us apart from other companies in the industry. We don't use high-pressure sales tactics or commissioned salespeople. Instead, we focus on building long-lasting relationships with our customers. We take the time to listen to your needs and concerns, providing you with personalized solutions that cater to your unique requirements.
Services
We offer a wide range of services, including:
Maintenance
- Regular maintenance programs to ensure your HVAC system runs efficiently and effectively
- Professional cleaning and tune-ups to prevent breakdowns and reduce energy bills
Repair
- Fast and reliable repair services for both residential and commercial clients
- Experienced technicians who diagnose and fix issues quickly and effectively
Replacement
- Installation of new HVAC systems, from top-brand manufacturers like Lennox and US Air Siegler
- Expert guidance on selecting the right system for your needs and budget
Indoor Air Quality
- Comprehensive indoor air quality solutions to improve your breathing and overall health
- Professional testing and assessment to identify potential air quality issues
Why Choose Us?
At Russett Southwest Corp, we take pride in our:
- Experienced and trained technicians who strive to deliver exceptional service
- Commitment to customer satisfaction and transparency
- Strong relationships with our manufacturers, ensuring the latest technology and products
- Professionalism and respect for our customers and employees
Hear What Our Customers Say
Don't just take our word for it! Our customers rave about our service, professionalism, and expertise. Read testimonials from satisfied clients who have experienced the best in heating, cooling, and air quality services.
Company Performance
Russett Southwest's performance is a mixed bag, with both excellent and disappointing experiences reported by customers.
Customer Satisfaction
The majority of customers have had positive experiences with Russett Southwest, praising their customer service, professionalism, and installation quality. However, a few customers have had issues with the installation process, including delays, incomplete work, and misunderstandings.
Services and Installation
Russett Southwest has received praise for their installation services, with many customers reporting satisfactory installations and polite installers. However, some customers have experienced issues with the installation process, such as incomplete work, miscommunication, and lack of preparedness for specific installation requirements.
Product Quality
While Russett Southwest has received praise for their Lennox products, a few customers have reported issues with the quality of their units, including loud compressor noise, cracks in the copper line, and leaks in the coil.
Communication
Russett Southwest has received praise for their communication, with customers reporting that they were kept informed throughout the installation process and received clear explanations of the installation process. However, some customers have reported poor communication, including difficulties in getting answers to questions about the products and installation process.
Customer Service
Russett Southwest has received praise for their customer service, with customers reporting that the company's employees were professional, courteous, and responsive. However, a few customers have reported poor customer service, including difficulties in getting assistance and poor communication.
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