I'll Help You Discover Your Dream Home
At EyeLux Optometry, we understand that each patient is unique, and we strive to provide personalized care that addresses their individual needs and concerns. Our practice is committed to providing exceptional eye care through the latest technology, innovative concepts, and a team of dedicated optometrists and staff who are passionate about delivering high-quality care.
Our Commitment to Excellence
We are an independent private practice, which allows us to make decisions based on what's best for our patients, without the influences of franchises or stockholders. Our optometrists are dedicated to providing exceptional outcomes, efficiently and cost-effectively. Our commitment to excellence is reflected in our state-of-the-art technology, including digital retinal imaging, and our extensive selection of eyewear and sunglasses.
Our Services
At EyeLux Optometry, we offer a comprehensive range of services, including:
- Comprehensive Eye Exams: Our expert optometrists will conduct a thorough eye exam to assess your eye health and provide personalized recommendations for corrective lenses or other treatments.
- Eye Exams for Contact Lenses: We offer contact lens exams and fittings to ensure a comfortable and healthy fit.
- Digital Retinal Imaging: Our advanced technology allows for clear and detailed imaging of the retina, enabling us to detect conditions early on.
- LASIK and PRK Co-Management: Our experienced doctors will work closely with patients to manage their LASIK or PRK treatment, ensuring optimal results.
- Cataract Co-Management: Our expertise in cataract surgery co-management ensures seamless communication with patients and their surgical teams.
- San Diego Keratoconus Clinic: We specialize in the diagnosis and treatment of keratoconus, a condition that affects the shape of the cornea.
- Corneal Refractive Therapy: Our experienced doctors will work with patients to develop a personalized plan for corneal refractive therapy.
- Eyewear Gallery: Our extensive selection of frames and sunglasses offers something for everyone, from classic to trendy styles.
Testimonials
Here's what some of our satisfied patients have to say:
- "I was seen by Dr. Coleman and she and her staff were very friendly and knowledgeable in diagnosing and treating my eye infection in a timely and efficient manner. I was feeling much better just 2 hours after being seen. Would definitely recommend them for anyone looking for eye care." - Anthony Sebastian
- "So far, really pleased! I went there for the first time yesterday. The doctor took a lot of time to make sure everything was good with my glasses prescription and tested a lot of contacts with me. Overall, he took about 2 hours for me and my daughter. This is impressive!" - Dorothea Emig-Agius
- "Staff is very friendly. Front desk was professional, and the tech that prepped me was very sweet and personable. Dr. Brooke Coleman is extremely friendly, professional, and definitely knows her stuff. Would highly recommend EyeLux Optometry for all of your eye needs!" - Michael Harty
About Our Physicians
At EyeLux Optometry, we are proud to have two talented optometrists on our team:
- Dr. Brooke Coleman, O.D.
- Dr. Michael J. Cooper, O.D.
Both doctors are dedicated to delivering exceptional eye care and are passionate about staying up-to-date with the latest advancements in the field. Our doctors are committed to providing personalized care that addresses each patient's unique needs and concerns.
Contact Us
For more information about our services or to schedule an appointment, please contact us at:
16615 Dove Canyon Road, Suite 105
San Diego, CA 92127
Phone: (858) 487-7900
Hours of Operation
- Monday: 8:00 AM - 5:00 PM
- Tuesday: 8:00 AM - 5:00 PM
- Wednesday: 8:00 AM - 5:00 PM
- Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 5:00 PM
- Saturday: 8:30 AM - 2:00 PM
- Sunday: Closed
Customer Satisfaction
Despite some positive reviews, many customers have expressed frustration with the service and staff at Eye Lux Optometry.
Front Desk Issues
Many customers have mentioned difficulties with the front desk staff, including long wait times, unreturned calls, and misinformation about appointment scheduling. Some have even reported being charged fees for missed appointments without notification.
Service Quality
While some customers have praised the quality of care and expertise of the doctors, others have experienced issues with prescription fittings and frame adjustments.
Communication Breakdown
Poor communication has been a recurring issue, with customers reporting difficulties in rescheduling appointments, receiving test results, and resolving billing issues.
Personal Touch
Despite some staff members being helpful and friendly, many customers have felt ignored, dismissed, or treated with indifference by the front desk staff.
Recommendation
Unfortunately, the negative experiences have outweighed the positive reviews, making it difficult to recommend Eye Lux Optometry to potential customers.
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