Local Means Better Service
At The Village at Fountain Lake, we are proud to offer a luxurious living experience in the heart of Gonzales, Louisiana. Our community is designed to provide a comfortable and convenient lifestyle for our residents, with a focus on elegance, sophistication, and community engagement.
Exceptional Amenities
Our community boasts a range of exceptional amenities, including a resort-style swimming pool, a relaxing spa and hot tub, an outdoor grilling and picnic area, and a state-of-the-art fitness center. Our elegant resident clubhouse is the perfect place to relax and socialize with friends and neighbors. Additionally, we offer a convenient 24/7 business center with high-speed internet and a conference area for meetings and events.
Convenient Location
Our community is strategically located near several major employers, including Westlake Chemical and Tenova Core. We are also just a short distance from the local schools, including Gonzales Primary School, Gonzales Middle School, and East Ascension High School, making us an ideal choice for families. Our central location also puts us within close proximity to local hotspots, such as Don's Seafood, Outback Steakhouse, and Tanger Outlets.
Pet-Friendly Community
At The Village at Fountain Lake, we believe that your furry friends are part of the family. That's why we're a pet-friendly community, welcoming dogs and cats of all sizes and breeds. We also have a dedicated pet play area where your pets can socialize and get some exercise.
Floor Plans and Pricing
Our community features a range of spacious floor plans, each carefully designed to provide a comfortable and functional living space. From studios to three-bedroom apartments, we have a range of options to suit your needs and budget. Please visit our website or contact our leasing team to learn more about our floor plans and pricing.
Leasing Process
We're excited that you've decided to make our community your home, and we want to make moving in as smooth and easy as possible. By completing our rental application, you can expedite the leasing process and get settled into your new apartment home quickly and efficiently. Our leasing team is here to guide you through the leasing process and answer any questions you may have.
Contact Us
If you have any questions or would like to learn more about our community and amenities, please don't hesitate to contact us. Our leasing team is available to assist you Monday through Friday from 8:30am to 5:30pm and Saturday from 9:00am to 2:00pm. You can reach us at (225) 460-3114 or visit our website for more information.
Poor Living Conditions
Many of the reviewers have had extremely negative experiences living at this apartment complex. Katelyn Johnson, Patrice Brown, and Effie Moten all gave the complex a 1-star rating, citing numerous issues with maintenance, administration, and overall living conditions. Katelyn Johnson's review is particularly egregious, detailing her experiences with a malfunctioning air conditioning unit, unresponsive staff, and a general lack of accountability. She warns potential renters to "run as fast and far as you can away from this place!"
Maintenance and Repairs
Several reviewers have had issues with maintenance and repairs, including Katelyn Johnson, who has had to deal with a malfunctioning air conditioning unit for months without a permanent fix. Patrice Brown mentions leaving messages for upper management for weeks without a callback, and Effie Moten has had issues with requested repairs not being completed. Stephen Harris's unit needed carpet and flooring before he moved in, and the air conditioning was unable to keep the temperature under 80 degrees during the summer.
Administration and Communication
Katelyn Johnson and Patrice Brown both mention issues with the staff's responsiveness, with Katelyn stating that she has written numerous emails to the front office and regional staff with no response. Effie Moten has also had trouble getting in touch with upper management. Stephen Harris's email to the office went unanswered.
Pros and Cons
On a positive note, Brittany Latiolas's 4-star review mentions that she had a great experience with management and appreciated the convenience of the complex's location. Stephen Harris mentions that the grounds are well-landscaped, but notes that the location is also near a busy freeway.
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