Building Excellent Customer Rapport, One System at a Time
Welcome to Tom Bunch Inc., your trusted partner for all your heating, ventilation, and air conditioning needs. With over 50 years of experience in the industry, our team of expert technicians is dedicated to providing top-notch service, repair, and maintenance solutions for residential and commercial clients.
Our Mission
At Tom Bunch Inc., our mission is to build long-lasting relationships with our customers while delivering superior technical service. Our goal is to provide honest, open communication, fair treatment, and dependable, quality service. We are a fully licensed and insured company, committed to maintaining a drug-free work environment and promoting a culture of excellence.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Residential HVAC installation, maintenance, and repair
- Commercial HVAC installation and service
- Yearly maintenance agreements to ensure optimal performance of HVAC systems
- AC installation, maintenance, and repair
- Heating service and repair
- Installation and service of furnaces and A/C units
- Heat pump and air handler repairs and service
- Energy-saving thermostat installation
- Energy-efficient upgrades and solutions
Our Maintenance Agreements
Our yearly maintenance agreements include:
- Clean or replace standard air filters with high-efficient pleated filters
- Inspect primary and secondary drains
- Clean inside cooling coil at a discounted rate
- Inspect outside condenser coil and clean as needed
- Remove debris from outdoor unit
- Inspect and tighten all loose electrical connections
- Monitor air conditioner temperature drop and add freon if needed at a discounted rate
- Monitor voltage and amperage draw on all motors
- Inspect air conditioning and heating cycles
- Inspect briners and vacuum or adjust as needed
- Inspect heat exchangers for cracks
- Adjust gas pressure as needed
- Inspect furnace flue for proper venting and safety clearance
- Test all safety controls
- Inspect heat anticipator settings and adjust as needed
- Inspect thermostat operation
- Inspect thermostat batteries and replace if needed at a discounted rate
Our Expertise
Our team of experienced technicians receives yearly factory training, classes on the latest industry updates, and certification for online courses. We believe in learning by doing and cross-train our installers and service technicians to ensure they can handle both installations and service calls.
Get in Touch
At Tom Bunch Inc., we value our customers and strive to provide exceptional service. If you have any questions, concerns, or need assistance with your HVAC system, please don't hesitate to contact us.
Quality of Service and Repair
Tom Bunch HVAC has received mixed reviews from customers. Jan S. had a disappointing experience with the company, stating that they sold them a full HAVAC system that did not work properly, despite multiple attempts to fix the issue. Jan also accused the company of causing damage to their system during repairs and charging them for a unnecessary service call. On the other hand, Bill A. and Chris H. had positive experiences with Tom Bunch HVAC.
Troubleshooting and Repair
Bill A. praised technician Andy for his prompt and effective repair work, which included diagnosing and resolving a problem with his air conditioning unit. Chris H. also had a positive experience with technician Blake, who efficiently repaired a blown capacitor and made other necessary repairs. In contrast, Jan S. was unhappy with the company's inability to fix their HAVAC system despite multiple attempts.
Communication and Billing
Jan S. criticized the company for not providing clear invoices and attempting to charge them for a unnecessary service call. Bill A. and Chris H. did not mention any issues with communication or billing in their reviews.
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