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Your journey to a new home in New York begins with us!

At Rowboat Creative, we are a full-service creative merchandising agency dedicated to helping our clients bring their brand to life. Established in 2006, our team of experts has a combined century of experience in the decorated apparel and merchandising industry. With a passion for innovative branding and a commitment to exceptional quality and customer service, we have grown to become one of the fastest-growing and most respected agencies in the industry.

Our Story

Co-founders Lucas Guariglia and Joe Zangrilli met while pursuing careers in the music industry. As they continued to tour and perform, they noticed a significant change in the music industry: the shift from record sales to touring and merchandising as the primary source of income. To capitalize on this trend, Lucas and Joe decided to use their skills to start a screen printing business from their basement. After years of hard work and dedication, Rowboat Creative has grown to occupy over 60,000 square feet in Chicago's Logan Square Industrial Corridor.

Services

At Rowboat Creative, we offer a wide range of services designed to help our clients achieve their brand goals. Our services include:

  • Screen Printing: We offer high-quality screen printing services using the latest techniques and technologies. Our experienced team can produce a wide range of products, from t-shirts to tote bags, with precision and attention to detail.
  • Embroidery: Our embroidery services allow you to create custom, high-quality embroidery on a variety of garments and materials. Our team uses the latest embroidery machines and techniques to produce beautiful, durable, and long-lasting designs.
  • Dye Sublimation: Our dye sublimation services allow you to create vibrant, full-color images on a variety of materials, including polyester, nylon, and other synthetic fabrics. This technique is ideal for creating custom designs and logos on golf balls, water bottles, and other promotional products.
  • Direct to Garment (DTG) Printing: Our DTG printing services allow you to create high-quality, full-color prints on light and dark garments using water-based inks. This technique is perfect for creating custom t-shirts, hoodies, and other apparel items.
  • Experiential Branding: Our experiential branding services help you create immersive and engaging experiences for your audience. Our team can help you design and execute unique events, pop-up shops, and other experiential marketing initiatives that help you build brand awareness and engagement.
  • Fulfillment & Warehousing: Our fulfillment and warehousing services help you streamline your logistics and distribution. We can manage inventory, pick and pack orders, and ship products directly to your customers.

Our Mission

At Rowboat Creative, our mission is to help our clients bring their brand to life by providing exceptional quality, customer service, and innovative branding solutions. We believe that every brand has a unique voice and that our job is to help you Amplify that voice through creative merchandising and branding solutions.

Reviews
Positive: The positive comments praise Rowboat Creative's exceptional quality of work, professionalism, and customer service.
Negative: The negative comments highlight the company's poor customer service, unprofessional behavior, and issues with communication.

Quality of Work

Rowboat Creative has received numerous reviews praising their exceptional quality of work. Several reviewers have mentioned that the quality of their products is "above standard" and "exceptional." They have consistently delivered high-quality merchandise, meeting the expectations of their clients.

Professionalism and Customer Service

The reviewers have also praised the professionalism and customer service of Rowboat Creative's staff. Many have mentioned that they had a smooth and professional experience working with the company, despite being out of state or having last-minute requests. The staff has been described as knowledgeable, friendly, and responsive.

Disappointments and Concerns

On the other hand, some reviewers have shared concerning experiences with the company. Two reviewers gave one-star ratings, citing poor customer service and unprofessional behavior from certain staff members. One reviewer mentioned that they took public credit for designs without permission, while another reviewer experienced issues with communication and customer service.

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