Protecting Your Most Valuable Assets: Family, Health, and Business
At Truex Insurance, we pride ourselves on being a leading independent insurance agency in the Central Valley, providing a wide range of insurance services to individuals, families, and businesses. Our mission is to help you protect what is most important to you: your family, your health, your business.
Our Values
We are committed to our core values of Personnel, Service, Results, and Retention. We attract and retain top talent in the industry, providing them with the resources and authority to serve our customers at the highest level. We pride ourselves on building and sustaining lifelong relationships with our clients, offering the best mix of insurance coverage at the right price. Our commitment to exceptional service has earned us a consistent client retention rate of 95% annually.
Our Team
Our team of experienced insurance professionals, led by principals Jeff Tokunaga, James Watt, Stephen Nelson, and Jimmy Brink, have combined over 75 years of insurance experience. Our team members hold various designations, including CPCU and LACP, and specialize in various areas of insurance, including health, commercial, construction, agriculture, marine, personal, and life insurance.
Our Services
We offer a comprehensive range of insurance services, including:
- Commercial and Construction Insurance: We work with insurers to find the best coverage for your business, including commercial auto, general liability, workers' compensation, and property insurance.
- Agricultural Insurance: We provide coverage and service to help you manage your risk and protect your income and assets, including crop and livestock insurance.
- Marine Insurance: We offer coverage for a wide range of marine operations, including marinas/resorts, yacht clubs, boat dealers, boat repairers, wet & dry vessel storage, yacht brokers, and waterski.
- Health Insurance: We offer a complete line of insurance and financial products to serve and protect you and your employees.
- Personal Insurance: Our personal insurance products provide protection for your home, automobiles, and personal possessions, along with personal liability coverage.
- Life Insurance: We assess your unique situation and help you design a life insurance portfolio that is personal to you.
Request a Quote
Let us help you protect what's most important to you. Request a quote today and discover how we can provide you with the best insurance coverage for your needs.
Customer Service
Truex Insurance receives high praise for their exceptional customer service. Reviewers rave about the quick responses, eagerness to help, and professionalism of the staff. Many customers mention specific agents, such as Anthony Tran, Steven Nelson, Melissa Reader, and Charles, who went above and beyond to assist with claims, answer questions, and provide personalized service.
Ease of Claims Process
The claims process is described as a "breeze" with Truex Insurance. Customers appreciate the ease and efficiency of the process, thanks to the helpful and knowledgeable staff.
Friendly and Professional Staff
Reviewers consistently mention the friendly, professional, and courteous nature of the Truex Insurance staff. Agents like Melissa Reader, Charles, and Todd Bowman are praised for their excellent service and willingness to help.
Competitive Rates
Several customers mention the competitive rates offered by Truex Insurance, which helped them save money on their insurance premiums.
Personalized Service
Many reviewers appreciate the personalized service they received from Truex Insurance. Agents took the time to understand their specific needs and provided tailored solutions.
Negative Experiences
A few customers had negative experiences with Truex Insurance, citing issues with rate increases, poor communication, and difficulty with the claims process.
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