A Trusted Tradition of Automotive Care in Ashland, OR
Valley View Auto Repair has been proudly serving the Ashland community for over 40 years. With a team of ASE-certified technicians and a commitment to integrity, we've become known for our honest, reliable auto repair and maintenance services.
Your Reliable Partner in Automotive Care
We understand that your vehicle is an essential part of your life. That's why we take a personalized approach to every repair, getting you back on the road quickly and efficiently. Our services cover a wide range of issues, including:
Preventative Care & Maintenance
- Oil changes and lubrication
- Tire rotations and balancing
- Brake inspections and repairs
- Battery testing and replacements
- Electrical diagnostics and troubleshooting
Comprehensive Repairs & Services
- Engine repair and replacement
- Transmission repair and replacement
- Suspension and steering repairs
- Exhaust system repair and replacement
- Air conditioning and heating repair
- Electrical system diagnosis and repair
Additional Services
- Diagnostic checks and engine light troubleshooting
- Fuel system cleaning and repair
- Emission control system repair
- Fluid exchanges and topping off
- Tire sales and installation
Our Values
- Honesty: We'll always provide straightforward and transparent estimates before any work is done.
- Integrity: We uphold the highest ethical standards in our practices.
- Quality: We use only trusted parts and certified technicians.
- Customer Service: Your satisfaction is our top priority.
Why Choose Valley View Auto Repair?
- Decades of experience serving the Ashland community
- ASE-certified and experienced technicians
- Comprehensive range of services
- Honest and transparent communication
- Commitment to quality and customer satisfaction
Get the Care You Need Today
Whether you need routine maintenance or urgent repairs, Valley View Auto Repair is here for you. Contact us today to schedule an appointment and experience the difference our expertise and dedication can make for your vehicle.
Summary of Reviews
Negative Reviews
Multiple reviewers have expressed dissatisfaction with their experiences at Valley View Automotive. They have reported being overcharged, ripped off, and treated rudely by the staff. Some reviewers have mentioned that the shop's mechanics have attempted to scam them, while others have reported receiving poor service. Additionally, some reviewers have mentioned that the shop's owners have been passive-aggressive and dismissive.
Examples of Negative Experiences
Sixti Satterfield reported that the shop tried to scam her by claiming her car had a cracked thermostat and attempting to charge her $400 more than expected. She also reported that the shop stole her engine cover. River Collins reported that the shop tried to convince him his car had a blown head gasket and quoted him for a whole new motor, only to later discover that the issue was with his coolant system. Lisa reported that the shop gave her an estimate that was $90 higher than the next four shops she got, and that the shop's owner was rude and dismissive. Jeff Harms reported that the shop did not use synthetic oil despite his request and that his motor was destroyed as a result. Kate Kelly, on the other hand, had a positive experience with the shop, but Mike Griffin reported that the shop did not properly diagnose his car's issue, and Brent Lamb reported that the shop neglected to include part numbers for the defective part, making it difficult for him to complete the warranty work.
Positive Review
Only a few reviewers have reported positive experiences at Valley View Automotive. Kate Kelly reported that the shop got her back on the road after her clutch failed, and that the staff was kind and helpful. Brent Lamb reported that the shop diagnosed his car's issue quickly and got him back on the road, but mentioned that the shop was a bit cluttered and dirty.
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