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At Ortiz Automotive & Towing San Diego, we pride ourselves on being the premier towing and roadside assistance company in San Diego. With a team of highly trained and certified professionals, we offer a wide range of services designed to get you back on the road quickly and safely. Whether you need a tow, roadside assistance, or auto locksmith solutions, we're here to help.
Our Services
Our extensive service portfolio includes a wide range of towing services, including wrecker service, emergency towing, flatbed towing, dolly towing, long distance towing, light duty towing, tow truck limo towing, boat towing, bus towing, motorcycle towing, construction equipment container towing, dump truck towing, heavy duty towing, RV towing, semi-trailer tractor towing, motor home towing, fifth wheel tow, fence tow, mobile crane hauling, bobcat towing, trailer towing, and more. We'll keep your vehicle safe and secure while we transport it to its destination - you can count on us, every single time.
In addition to our towing services, we also offer a range of roadside assistance solutions, including emergency roadside assistance, flat tire changes, car battery changes and jump starts, gas delivery, car locksmith services, and car lockout services. Our roadside assistance services will help you refuel when your tank's dry, regain access to your car when you lose your keys, or get you moving when your battery is drained.
Our Commitment
At Ortiz Automotive & Towing San Diego, we're committed to providing you with the highest level of service, 24 hours a day, 7 days a week, 365 days a year. We understand that emergencies don't happen on a schedule, which is why we're always available to help. Our technicians and tow truck operators are committed to delivering fast, reliable service, and our dispatchers will provide you with a free estimate for our work from the start.
What Sets Us Apart
What sets Ortiz Automotive & Towing San Diego apart from other companies is our commitment to quality services with fair pricing, our availability 24/7, and our wide array of services. We're a fully licensed, certified, and professional car towing San Diego company, and we're proud to be a part of the San Diego community.
Our Community
We're not just a towing and roadside assistance company - we're a part of the San Diego community. We live here, work here, and are committed to supporting our local economy. We understand the importance of our local community, and we're proud to be a strong and active part of it.
Overall Experience
The reviews for Ortiz Automotive Towing Service are mixed, with some customers expressing satisfaction with their experience and others having negative encounters.
Rudeness and Unprofessionalism
Several customers reported poor customer service, with one reviewer stating that the company was "horribly rude, unpleasant, unprofessional, and uncouth." Another reviewer mentioned that the company lied about various details and overcharged them. Additionally, a reviewer reported feeling unsatisfied with the communication and professional attitude of the company.
Towing Services and Prices
Some customers experienced issues with the towing services offered by Ortiz Automotive. One reviewer reported that the company changed the stipulations of their agreement, increasing the price and minimum time requirement. Another reviewer had to wait for several hours before the tow truck arrived.
Positive Experiences
On the other hand, several customers had positive experiences with Ortiz Automotive. Some reviewers praised the company's attention to detail, good value for money, and quick response times. One reviewer mentioned that the driver was careful and polite, and another reviewer appreciated the owner's personable nature.
Recommendations and Future Use
Some customers would recommend Ortiz Automotive to others, citing good experiences with their towing services. However, others would advise against using the company due to the poor service they received.
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