Indulge in the French spirit, one macaron at a time.
Our Beginnings and Values
Royalty Care Home Health Services, Inc. was founded in 2006 by a team of dedicated Registered Nurses with a shared vision of empowering seniors to live fulfilling lives in the comfort of their homes. We believe in providing compassionate and personalized care that respects the individuality and dignity of every client.
Compassionate Care, Comprehensive Services
Our team of skilled professionals offers a comprehensive range of home healthcare services to meet diverse needs. We provide:
- Skilled Nursing: 24/7 care from experienced Registered Nurses to manage your medical conditions.
- Physical Therapy: Restore mobility, strength, and function with personalized exercises and interventions.
- Occupational Therapy: Regain independence in daily activities like bathing, dressing, and eating.
- Speech Therapy: Address communication and swallowing difficulties through targeted therapeutic techniques.
- Medical Social Worker: Obtain necessary social and financial support, manage care plans, and offer emotional guidance.
- Home Health Aide: Providing personal assistance with tasks like bathing, dressing, and companionship.
Continuous Quality and Recognition
We prioritize exceptional care and maintain a rigorous quality assurance program. Our dedication has earned us:
- No Deficiencies Status: Consecutive achievement in Federal and State surveys, signifying the highest standards in patient care.
- Medicare 5-Star Rating: A testament to our consistent quality and patient satisfaction.
Compassion and Expertise, Hand-in-Hand
At Royalty Care Home Health Services, Inc., we are committed to partnering with you and your family to create a personalized care plan that meets your unique needs. We will work together to achieve your healthcare goals, empowering you to live a fulfilling life in the comfort of your home.
Communication Issues
The reviews highlight significant communication issues with Royalty Home Care. Two out of three reviewers experienced problems with miscommunication or lack of communication. Christian Davies was not informed that the nurse they sent to his elderly patient was positive for COVID-19, and Beverly Kuchar was not informed about the insurance limitations that prevented the company from accepting her as a client. Beverly spent significant time trying to resolve the issue and was left feeling frustrated and upset.
Inadequate Service
Beverly Kuchar's review suggests that Royalty Home Care failed to provide adequate service, despite being accepted as a client. They did not send a nurse to help her as promised, and it took several calls to resolve the issue. Beverly had to wait until November 19th to hear from another company, which may not have been found by Royalty. The insurance approval process was also unclear.
Positive Experience
Heather Ziegler had a positive experience with Royalty Home Care. She noted that the staff was friendly and took good care of their patients.
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