Your Pet's Health and Happiness are Our Highest Concern
At Town & Country Animal Hospital, we're more than just a veterinarian - we're a trusted partner in caring for all of your pet's needs. Our mission is to provide comprehensive veterinary services with a focus on personal service, compassionate care, and prioritizing your pet's continued health, comfort, and quality of life.
Our Story
We've been serving the Southeast Portland, Oregon community since 1985, and we're proud to continue our commitment to providing top-notch care to your furry friends. Our team of experienced veterinarians, technicians, and support staff are dedicated to delivering exceptional service with a personal touch.
Our Services
We offer a wide range of services to ensure your pet receives the best possible care. From routine wellness check-ups and vaccines to dental care and addressing illnesses, our state-of-the-art facility is equipped to handle all your pet's needs. Our services include:
- Dog Services: Packages, Arthritis, Spay and Neuter, Dental Disease, Surgery, Flea Control, Vaccines
- Cat Services: Packages, Arthritis, Surgery, Dental Disease, Spay and Neuter, Flea Control, Skin and Allergies, Vaccines
- Additional Services: Online Pharmacy, Loyalty Program, Online Booking, Pet Health App, and more
Our Team
Our team of experienced veterinarians, technicians, and support staff are dedicated to providing exceptional care to your pets. Meet our team:
- Dr. Casey Choate, Medical Director, Veterinarian
- Dr. Johnson, Veterinarian
- Deb, Customer Service Representative
- Ivy, Customer Service Representative
- Amy, Lead Veterinary Technician
- Rik, Medical Lead, Veterinary Assistant
- Nancy, Veterinary Technician
Why Choose Us
We're an AAHA Accredited facility, ensuring our doctors, staff, and hospital adhere to the highest standards of veterinary care. Our online booking system makes it easy to schedule appointments, and our loyalty program rewards your loyalty. We're committed to being more than just a veterinarian - we're your trusted partner in caring for your pet.
Overview
Town and Country Animal Hospital has received a mixed bag of reviews, with some customers praising the clinic's staff, services, and prices, while others have had negative experiences.
Positive Feedback
Several reviewers have praised the clinic's friendly and helpful staff, including Dr. Mark Johnson, Dr. Choate, Dr. Nelson, and the receptionist Debbie. Many have also appreciated the clinic's knowledgeable vet team, thorough examinations, and prompt communication.
Negative Feedback
However, some reviewers have expressed disappointment with the clinic's services, citing rude staff, vets who don't seem to care about pets, and poor bedside manner. One reviewer's pet died unexpectedly during surgery, and the reviewer felt that the clinic's response was insensitive.
Pricing
Some reviewers have noted that the clinic's pricing is competitive and reasonable, while others have mentioned that it's still more expensive than other options.
Availability and Communication
A few reviewers have praised the clinic's availability, especially for urgent appointments, and its communication, including text reminders for vaccinations.
Concerns about Quality of Care
Some reviewers have expressed concerns about the quality of care provided by the clinic, citing delays in receiving test results and a lack of attention to their pet's needs.
Recommendations
Several reviewers have highly recommended the clinic to others, citing its excellent service, knowledgeable vet team, and competitive pricing.
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