Make Your Home Picture Perfect!
For over two decades, Thomas Landscape & Design has been the trusted authority on all things landscaping in Webster, NY. Our reputation for providing top-notch services, exceptional quality, and unwavering dedication to customer satisfaction has earned us a loyal client base throughout Rochester and the surrounding areas. At Thomas Landscape & Design, we understand that every property is unique, and we take pride in tailoring our services to meet the distinct needs of each client.
Our Services
At Thomas Landscape & Design, we offer a comprehensive range of services designed to bring your outdoor space to life. From lawn cutting and garden walls to walkways and professional landscaping, we cater to every aspect of your landscape design, maintenance, and upkeep. Whether you're a seasoned gardener or a DIY enthusiast, our expert team is here to guide you every step of the way.
Landscape Services
Our experienced professionals will work closely with you to understand your vision, budget, and specific needs. Our services include:
Lawn Cutting and Maintenance
Hedge Trimming and Shaping
Garden Walls and Walkways
Patio and Outdoor Kitchen Installation
Irrigation System Installation
Tree Care and Pruning
Planting and Mulching Services
Nursery and Garden Center
Our on-site garden center is stocked with an assortment of fertilizers, garden tools, ornamental sculptures, fungicides, and insecticides. Visit us to explore our vast selection of topsoil, mulch, decorative stone, and plants to keep your garden blooming year-round.
Garden Products and Supplies
Mulch: We offer over 10 varieties of mulch, including Adirondack, Black, and playground mulch, to meet your specific needs.
Topsoil: Our freshly screened topsoil is a sandy loam mixture perfect for planting or lawn renovation.
Garden Decor: Enhance your outdoor space with our selection of ornamental sculptures, garden decorations, and pond installation.
Contact Us
At Thomas Landscape & Design, we're committed to providing you with the ultimate outdoor living experience. Let us help you find the perfect home and create an oasis that reflects your unique style and personality. Contact us today to schedule a consultation and discover the art of outdoor living.
General Experience with Thomas Landscape
Reviews are generally negative, with customers expressing dissatisfaction with the company's services, including landscaping, lawn care, and customer service.
Landscaping and Lawn Care Issues
Several customers reported negative experiences with Thomas Landscape's landscaping and lawn care services. Issues included:
- Failure to complete jobs or return to finish work
- Poor quality of work, such as leaving grass on sidewalks and patios
- Unsuccessful removal of moss and failure to reseed lawns
- Unprofessional behavior, such as leaving equipment on properties
- Failure to provide quotes or follow up on requests for services
Customer Service Issues
Many customers reported poor customer service experiences, including:
- Unfriendly, arrogant, and condescending staff
- Failure to respond to calls or requests for service
- Unwillingness to stand behind products or services
- Lack of communication and follow-up
Positive Experiences
Despite the overwhelmingly negative reviews, a few customers reported positive experiences with Thomas Landscape, including:
- Great job on sidewalks and front landscaping
- Helpful staff and willing to answer questions
- Good prices for services
- Beautiful arrangements and plants
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