Trusted Comfort Experts Since 2001
At Polar Bear Air Conditioning & Heating Inc., we pride ourselves on being a locally owned and operated business that has been serving the Washington, D.C. and surrounding areas since 2001. We take pride in our commitment to excellent service every time, and we stand by our work. Our team of experts is dedicated to providing top-notch HVAC services that cater to the unique needs of our customers.
Our Mission
Our mission is simple: to provide exceptional heating, air conditioning, and indoor air quality services that meet the highest standards of quality, reliability, and customer satisfaction. We believe in treating our customers with respect, and we strive to build long-lasting relationships built on trust and mutual respect. Whether you need routine maintenance, repairs, or installations, we're here to help.
Our Services
We offer a wide range of services to cater to your HVAC needs, including:
- Air Conditioning Services: From installations to repairs and maintenance, we've got you covered when it comes to keeping your home or business cool during the hot summer months.
- Heating Services: Count on us to keep your home or business warm and cozy during the cold winter months. We provide heating repairs, installations, and maintenance to keep your heating system running smoothly.
- Commercial Services: We understand the unique needs of commercial spaces, and we're here to help you keep your facility comfortable and efficient.
- Indoor Air Quality Services: We offer a range of indoor air quality solutions to improve the air quality in your home or business, from air cleaners to humidifiers and more.
Our Promise
At Polar Bear Air Conditioning & Heating Inc., we promise to:
- Provide excellent service every time
- Treat your home or business with respect and care
- Stand by our work and guarantee your satisfaction
- Keep your comfort and safety top of mind
Why Choose Us?
With years of experience serving the Washington, D.C. and surrounding areas, we've built a reputation for exceptional service, quality workmanship, and unmatched customer care. Our technicians are highly trained, licensed, and insured, and we're committed to staying up-to-date with the latest technologies and techniques.
Summary of Reviews
Positive Experiences
- Many reviewers praised the company's courteous, responsive, and reliable services.
- Technicians were often mentioned as polite, knowledgeable, and thorough in their work.
- Some reviewers appreciated the company's attention to detail and ability to explain technical issues in a clear and understandable manner.
- The company's ability to provide same-day service and quick response times was also a positive aspect mentioned by several reviewers.
Negative Experiences
- A few reviewers had issues with the company's scheduling and communication, including mix-ups with appointment times and lack of follow-up.
- Some reviewers felt that the company's prices were excessive, particularly for parts and labor.
- A few reviewers had issues with the quality of work, including poor installation and faulty equipment.
- Some reviewers were dissatisfied with the company's customer service, including unreturned calls and unhelpful representatives.
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