Experience the art of beauty in a historic setting
At Penney's Auto Body, Inc., we've been serving Portage County since 1978, and our commitment to customer satisfaction has remained unwavering. As a family-owned and operated business, we're dedicated to providing top-notch collision repair services that exceed our customers' expectations. Our goal is simple: to ensure that every vehicle that leaves our workshop is restored to its original showroom condition.
Our Facilities
Our well-designed and well-maintained workshops are the heart of our operation. Our certified technicians take pride in their work, using only the latest equipment and technology to ensure that every repair meets the highest standards. From our state-of-the-art paint booths to our advanced wheel alignment machines, we're equipped to handle even the most complex repairs.
Certified Technicians
Our team of certified technicians is trained and certified by the Automotive Service Excellence (ASE), Inter-Industry Conference on Auto Collision Repair (I-CAR), and PPG Industries. This ensures that every repair is performed to the highest standards and meets the industry's most stringent guidelines. Our technicians are also trained in the use of the CCC ONE estimating program, one of the largest and most accurate estimating programs in the industry.
Collision Repair Services
At Penney's Auto Body, Inc., we offer a range of services designed to get your vehicle back on the road in top condition. From minor dings and dents to major collision repairs, we've got you covered. Our services include:
- Collision repair and refinishing
- Paintless dent removal
- Bodywork and framing
- Wheel alignment and suspension
- Electrical and mechanical repairs
- Inspections and estimates
Customer Satisfaction
Our commitment to customer satisfaction is unmatched. We understand that your vehicle is a significant investment, and we're dedicated to ensuring that it's restored to its original condition. Our goal is to build long-term relationships with our customers, and we're proud to say that many of our customers return to us for all their automotive needs.
Sustainability
At Penney's Auto Body, Inc., we're committed to protecting our environment. We recycle all excess materials and use specialized equipment to ensure that our operations are environmentally friendly.
Insurance Claims
In the event of a collision, you have the right to choose the body shop that will perform the repairs. At Penney's Auto Body, Inc., we welcome all insurance companies and will work closely with you and your insurer to ensure that your vehicle is repaired to your satisfaction.
Our Location
You can find us at 3486 St Rt 59 (W. Main St.) in Ravenna, OH 44266. Our hours of operation are Monday to Friday from 8:00 AM to 5:00 PM. You can reach us by phone at (330) 297-5791 or by email at mark@penneysautobody.com.
Positive Experience
Many customers have had excellent experiences with Penny's Auto Body. They praise the staff, particularly Mark, for being friendly, professional, and informative. The workmanship is top-notch, and customers appreciate the attention to detail. Several reviewers mention that the shop went above and beyond, cleaning the interior and exterior of the vehicle, and even filling up the gas tank.
Businesses and Shops
On the other hand, there are some negative reviews about the business. Brandon Greer had a disastrous experience with Penny's Auto Body after a collision. The repair work was subpar, and the shop caused additional damage to his vehicle. He strongly advises others to take their business elsewhere. Richard Bilotto also had a poor experience, waiting for repairs to his headlight for several months.
Quality and Service
Reviewers generally praise the quality of work and service provided by Penny's Auto Body. They appreciate the honesty, communication, and attention to detail. Several customers mention that they felt valued and respected throughout the repair process. On the other hand, some reviewers express disappointment with the quality of work, citing issues such as gouges and scratches.
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