Who We Are
At the Mike Bratton State Farm Insurance office, we are dedicated to providing outstanding service and protecting what's important to our customers. Located in Grass Valley, California, we proudly serve the surrounding areas of Nevada City, Penn Valley, Lake of the Pines, Colfax, and the surrounding California communities. With over 35 years of experience as a State Farm Agent, I, Mike Bratton, have a deep understanding of the unique needs of our community.
Our Services
We offer a wide range of insurance products and services to meet the diverse needs of our customers. Our services include:
- Auto Insurance: We provide competitive rates and personalized service for your vehicle insurance needs.
- Homeowners Insurance: Protect your home and personal belongings with our comprehensive homeowners insurance coverage.
- Life Insurance: We offer a range of life insurance options to help you protect your loved ones financially.
- Business Insurance: As a small business owner, we can help you protect your company with commercial insurance coverage.
- Health Insurance: We offer a range of health insurance options to meet your family's health needs.
- Financial Services: We offer a range of financial products and services, including banking, mutual funds, and annuities.
Our Team
Our team is comprised of highly skilled and licensed insurance professionals who are dedicated to providing exceptional service and personalized attention to our customers. We take the time to understand your unique needs and provide tailored insurance solutions to meet your specific circumstances.
Our Awards and Recognition
As a reputable and respected State Farm Agency, we have received numerous awards and recognition for our outstanding service and commitment to our customers. These include the State Farm Legion of Honor, State Farm Ambassador for Life, State Farm Life Honor Club, State Farm SVP Club, and State Farm President's Club.
Our Community
At the Mike Bratton State Farm Insurance office, we are committed to giving back to the community that has supported us for many years. We believe in the importance of serving others and making a positive impact on our community.
Contact Us
If you are moving to our area or are in need of insurance coverage, please do not hesitate to contact us. We are open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on weekends. You can also call us 24 hours a day, 7 days a week at (530) 273-0521. We look forward to serving you.
Overview
This review collection provides an insight into the experiences of various customers with the State Farm Insurance agency, specifically Mike Bratton's team. The majority of the reviewers express their satisfaction and appreciation for the kind, friendly, and helpful service they received.
Strengths
The team's down-to-earth approach, extensive knowledge, and attention to detail are highlighted by several reviewers. The staff is described as "super nice and friendly, " with some customers expressing their gratitude for the excellent customer service provided.
Weaknesses
Some reviewers had negative experiences, including one who felt that the team was not transparent about policy rates and withdrew their services. Another reviewer was unhappy with the customer service, citing poor follow-up and lack of accountability.
Rating Distribution
The reviews are spread across the 5-star rating, with the majority of reviewers giving 5 stars. There is one 1-star review and one 4-star review.
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