Your pets' health and wellbeing are our top priority
Our Story
At Northeast Animal Hospital, we are dedicated to providing excellent care for your pets. We understand that your pets are part of your family, and we strive to provide compassionate and comprehensive veterinary care to ensure their health and wellbeing. Our team, led by Dr. Cesar Castro, is committed to delivering exceptional service, whether it's an emergency, routine check-up, or preventative care.
Our Services
We are a full-service animal hospital, offering a wide range of services to cater to the unique needs of your pets. From routine medical, surgical, and dental care to emergency treatment, we are equipped to handle various conditions and provide personalized attention to your pets. Our services include vaccinations, wellness exams, dental care, surgical procedures, and diagnostic tests, among others. We also provide resources and educational materials to empower you to take better care of your pets.
Our Mission
Our mission is to provide the finest in veterinary care, combining cutting-edge technology with compassionate and personalized service. We believe that preventive care is essential to maintaining your pet's health, and we strive to educate our clients on the importance of regular check-ups, vaccinations, and preventative measures. Our goal is to build long-term relationships with our clients and their pets, providing a comfortable and welcoming environment for all.
Why Choose Us
At Northeast Animal Hospital, we prioritize your pet's health and wellbeing above all else. Our state-of-the-art facility is designed to provide a comfortable and calm atmosphere for your pets, and our experienced team is dedicated to delivering exceptional care. We understand that every pet is unique, and we take the time to understand their individual needs and develop personalized treatment plans. We are committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pets receive the best possible care.
Our Team
Our team, led by Dr. Cesar Castro, is comprised of experienced and compassionate professionals who are dedicated to providing exceptional care for your pets. We take pride in our team's expertise and commitment to delivering personalized service, and we strive to build long-term relationships with our clients and their pets.
Unsatisfactory Experiences at Northeast Animal Hospital
Long Wait Times and Unprofessional Staff
Several reviewers have reported unacceptable experiences with the hospital's staff and wait times. One reviewer was turned away despite having an emergency with their dog, being told to go elsewhere due to short staffing. Another reviewer had to wait 25 minutes for the hospital to open, only to be told they couldn't be seen without an appointment.
Misdiagnosis and Poor Medical Care
Multiple reviewers have reported misdiagnosis and poor medical care from the hospital. One reviewer's dog was wrongly diagnosed with a terminal illness, while another reviewer's dog was misdiagnosed with a minor issue, leading to its passing. Another reviewer's dog underwent surgery, but the hospital failed to properly care for the dog post-surgery, leading to further complications.
Lack of Caring and Compassionate Staff
Some reviewers have reported encountering rude and unwelcoming staff, including a doctor who was uncommunicative and unhelpful. One reviewer felt that the staff didn't care about their pet's well-being, prioritizing getting them in and out quickly over providing proper care.
One Positive Experience
However, one reviewer did have a positive experience with the hospital's groomer, who was able to shave their dog without sedation and did a great job for a reasonable price.
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