We're There When You Have an Emergency
Dedicated Professionals Providing Top-Notch Plumbing Services in the Bay Area
CMS Plumbing stands out as a leading provider of comprehensive plumbing services in the Bay Area. Founded on integrity and unparalleled expertise, our team of experienced plumbers is committed to delivering exceptional customer service and reliable solutions for all your plumbing needs.
Years of Expertise at Your Service
With over 40 years of combined experience, our founding plumbers, Cory Southerland and Jeremy Southerland, have established CMS Plumbing as a trusted resource for residential and commercial clients. Their deep understanding of plumbing systems and unwavering dedication to quality have made us the go-to experts for a wide range of services.
What Sets Us Apart?
We believe in exceeding expectations by:
- Promptness and efficiency: We understand the importance of timely service and always strive to respond promptly to your requests.
- Honest pricing: We offer upfront and competitive estimates before any work begins, ensuring transparency and peace of mind.
- Quality craftsmanship: Our skilled plumbers are meticulous and experienced, ensuring thorough and lasting repairs.
- Exceptional customer service: We prioritize clear communication and personalized attention, treating each client with respect and understanding.
A Commitment to Excellence
Our commitment to excellence extends beyond just technical expertise. We are dedicated to:
- Utilizing the latest technology and industry advancements to deliver efficient and reliable solutions.
- Maintaining open communication with clients throughout the process, ensuring transparency and peace of mind.
- Going above and beyond to resolve your plumbing issues and prevent future problems.
More Than Just Repairs
CMS Plumbing offers a comprehensive range of services, from routine maintenance and inspections to complex repairs and installations. Our services include:
- Water heater repair and installation
- Leak detection and repair
- Copper repiping and repairs
- Kitchen and bathroom remodeling
- Underground plumbing repairs
- Emergency plumbing services
Mixed Reviews of CMS Plumbing
The reviews for CMS Plumbing are varied, with some customers expressing satisfaction with their service, while others have had negative experiences.
Technical Issues and Communication Problems
Several customers have reported technical issues with their plumbing repairs, such as incorrectly installed shower cartridges and leaks in water lines. One customer had to purchase additional parts to fix the problem, incurring extra costs. Others have experienced poor communication, with delayed or missed appointments, and no courtesy calls to inform them of changes to schedules.
Customer Service and Repair Quality
Despite some technical issues, many customers have praised the company's customer service and repair quality. Several reviewers have commended specific technicians, such as Kem, Sam, and Jeremiah, for their professionalism and effectiveness in resolving plumbing problems. Some customers have also appreciated the company's responsiveness, with appointments scheduled on short notice and repairs completed efficiently.
Value for Money
Some reviewers have been pleased with the company's pricing, with one customer stating that the cost was reasonable compared to other bids. However, others have criticized the company's prices, particularly when it comes to unexpected repairs or additional work required to fix complex issues.
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