Your Dependable, Trustworthy Plumbing & HVAC Expert
Our commitment to our community is unwavering. We proudly serve both established businesses and homeowners, offering comprehensive solutions for all of your:
Residential Services
- Routine maintenance and repair
- Comprehensive installations and upgrades
- Leak detection and repair
- Water heater repair and replacement
- Drain cleaning and repair
- Emergency plumbing services
Commercial Services
- Comprehensive building automation and control systems
- Energy-efficient HVAC system design and installation
- Comprehensive maintenance and repair programs
- Consulting services for new construction and renovations
Institutional/Federal Services
- Specialized repair and maintenance for government facilities
- Installation and maintenance of complex HVAC systems
- Consulting services for large-scale projects
Why Choose Potter Heating & Air Conditioning - Perrone Plumbing?
- Experienced and Dedicated Team: Our skilled technicians are highly trained and possess extensive experience in all aspects of plumbing, heating, and cooling.
- Exceptional Customer Service: We prioritize clear communication, transparent pricing, and a personalized approach to every project.
- Quality Products and Workmanship: We only use high-quality materials and perform all work to the highest industry standards.
- Affordable Prices and Financing Options: We understand the importance of value and offer competitive rates, alongside flexible financing options to fit your needs.
Unsatisfactory Experiences
Many customers have had disappointing interactions with Potter-Perrone, describing the company as unprofessional and rude. One customer, Lisa S., was treated poorly by a representative who hung up on her after losing her paperwork. Another customer, Dana C., reported that a technician left a bleed valve open, causing damage to her home. Similarly, Joe G. was unhappy with the service received at his elderly mother's home, citing poor communication and a lack of effort to fix the issue.
Excellent Service
On the other hand, many customers have had exceptional experiences with Potter-Perrone. Several reviewers praised the company's prompt service, with many mentioning that they were able to schedule appointments quickly. Gloria A. and Yelena D. both praised the company's efficient and effective service, with Gloria A. noting that the technician even helped her with suggestions on redirecting excessive heat in her home. Vicky H. and Roselynn K. also had positive experiences, with Vicky H. reporting that Tim, the on-call technician, was courteous and knowledgeable. Roselynn K. was impressed with the company's thoroughness and attention to detail.
Customer Reviews
Some reviewers specifically praised the technicians they interacted with. Earl, a technician, was commended by Eastwood B. for his efficient and friendly service. Eva C. was relieved when her issue was fixed quickly and affordably. Anne M. has been a loyal customer and has consistently praised the company's service, citing her trust in the company's owner, Suzanne DeFuria.
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