Building Lifetime Clients Through Exceptional Service
For over 50 years, Klingemann Car Care & Tire Pros has been providing quality automotive services to the people of Austin and surrounding areas. As a family-owned and operated business, we pride ourselves on building strong relationships with our customers and providing exceptional service.
Our Services
At Klingemann Car Care & Tire Pros, we offer a wide range of services to keep your vehicle running smoothly. Our staff of ASE-certified technicians are dedicated to providing expert repairs and maintenance to extend the life of your vehicle. We specialize in:
- Oil Changes
- Brake Repair
- Wheel Alignments
- Tire Installation
- Engine Diagnostics
- State Inspection
- Maintenance
Why Choose Us?
At Klingemann Car Care & Tire Pros, we are committed to providing exceptional service and ensuring your complete satisfaction. Here are just a few reasons why you should choose us:
- Convenient Location: We have two convenient locations in Austin and Cedar Park, making it easy for you to stop by and get your car serviced during your busy day.
- Experienced Technicians: Our staff of ASE-certified technicians have years of experience and are dedicated to providing expert repairs and maintenance.
- Quality Products: We only use high-quality products and materials to ensure that your vehicle is repaired or maintained to the highest standards.
- Personalized Service: We take the time to listen to your needs and provide personalized service to ensure that your vehicle is repaired or maintained to your satisfaction.
- Competitive Pricing: We offer competitive pricing and special promotions to make it affordable for you to keep your vehicle running smoothly.
About Our Company
Klingemann Car Care & Tire Pros was founded in 1972 and has since become a trusted name in the automotive repair and maintenance industry. We are proud to be long-standing members of the Better Business Bureau (BBB), Austin Chamber of Commerce, and Texas Independent Automobile Association (TIAA). As a family-owned and operated business, we are committed to providing exceptional service and exceeding our customers' expectations.
Hours of Operation
Our hours of operation are as follows:
- Monday to Friday: 7:30 AM - 5:30 PM
- Saturday: 7:30 AM - 12:30 PM
- Sunday: Closed
Contact Us
If you have any questions or would like to schedule an appointment, please don't hesitate to contact us. We would be happy to assist you.
Overall Impression
The reviews of Klingemann Car Care are mixed, with some customers expressing satisfaction with the service, while others have had issues with organization, communication, and pricing. Despite some positive experiences, many customers have reported issues with inconsistent communication, forgotten tasks, and excessive pricing.
Organization and Communication
Several reviewers have mentioned issues with organization and communication at Klingemann Car Care. Colby, who gave the shop 3 stars, reported that the staff seemed disorganized, with some employees being "clear and good with customers" while others were "clueless." Colby also mentioned that the shop's records were not accurate, leading to misunderstandings and miscommunications.
Prices
Many reviewers have mentioned that the shop's prices are high, with Colby stating that parts and services are often 2-3 times more expensive than what they would pay online. Keller Kosub and Ricardo Bentin, who gave the shop 5 stars, did not mention prices being a concern.
Highlights
Brent at the front desk was praised by Anna Hendricks for being helpful and professional, while Dan at the front desk was praised by Ricardo Bentin for making sure her car was inspected promptly.
Concerns
Colby was frustrated by the shop's inability to keep records accurate, leading to misunderstandings and miscommunications. The shop's tendency to overbook appointments and charge for separate inspections was also a concern.
Conclusion
While some customers have had positive experiences with Klingemann Car Care, many have reported issues with organization, communication, and pricing. To improve, the shop should focus on streamlining their processes, communicating effectively with customers, and providing transparent pricing.
Be the first to review Klingemann Car Care & Tire Pros.
Write a Review
