At Douglas Auto Body, we take pride in being a family-owned and operated business that has been serving the Canton, Ohio community for over 35 years. Our focus has always been on providing exceptional customer care and attention to detail that sets us apart from other auto body repair shops.
Our Services
At Douglas Auto Body, our team of expert technicians are certified in PPG paint and EZ Liner for structural repair, ensuring that we can handle any collision or hail damage issue you may encounter. We offer a range of services, including:
- Auto Paint Repair: Whether your vehicle needs a fresh coat of paint or a repair job, our expert technicians are equipped to get the job done.
- Collision Repair: We provide complete collision repair and top-quality auto body work, ensuring that your vehicle is restored to its original condition.
- Hail Damage: Northeast Ohio storms can be unpredictable, but we're here to help with hail damage repair and restoration.
- Paintless Dent Removal: Our special techniques can remove dents without the need for repainting, leaving your vehicle looking like new again.
- Insurance Claim Assistance: We work directly with your insurance provider to make the claims process as smooth as possible.
Our Mission
At Douglas Auto Body, our mission is to deliver quality, state-of-the-art repairs with intelligent, professional service. We pledge to provide our customers with:
- Exceptional Customer Service: We pride ourselves on providing unparalleled customer service that exceeds expectations.
- Quality Repair Guarantees: We stand behind our work, ensuring that our repairs meet the highest standards.
- Expertise in Automotive Repair: Our technicians are experts in structural repairing, insurance claims, collision repair, and more.
Why Choose Us
At Douglas Auto Body, we believe that our commitment to customer satisfaction, quality workmanship, and expert repair services sets us apart from other auto body shops. Here are just a few reasons why you should choose us:
- Fast and Efficient: We focus on providing fast and efficient solutions to get your vehicle back on the road quickly.
- Easy and Simple: Our convenient key drop-off and pickup service makes it easy to get your vehicle repaired.
- Unique Services: We service all makes and models, including high-end cars, and offer customized repair solutions tailored to your needs.
Get in Touch
If you're in need of auto body repair services, contact us today at (330) 494-6001. We're committed to providing exceptional service and ensuring that your vehicle is restored to its original condition. Join our team of expert technicians and body/paint techs by contacting us today.
Overall Experience
The overall experience of customers with Douglas Auto Body is overwhelmingly positive. Most customers were extremely satisfied with the quality of work, professionalism, and timely completion of repairs.
Work Quality and Professionalism
The majority of customers praised the exceptional work quality, honesty, and professionalism of Douglas Auto Body. Many mentioned that the repairs were done to perfection, and the owners took pride in their work. The staff was also commended for being friendly, respectful, and patient.
Timeliness and Convenience
Several customers appreciated the timely completion of repairs, with some even receiving their vehicles earlier than expected. The convenience of the services offered, including washing and cleaning the interior of the vehicle, was also a plus.
Negative Experience
One customer had a negative experience, citing rudeness and an attempt to charge an exorbitant amount for a collision repair that was not their fault.
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