At Long Heating and Air Conditioning, we understand the importance of a comfortable home. That's why we're dedicated to providing top-notch HVAC services to our customers in Greenville, Columbia, and surrounding areas in South Carolina. Our team of experienced technicians is committed to providing personalized services that meet the unique needs of each customer.
Our Story
Long Heating and Air Conditioning was founded by industry-leading professionals and native South Carolinians who are passionate about providing exceptional HVAC services to our community. Our goal is to exceed our customers' expectations by offering high-quality products and fast, honest, and reliable service. As a family-owned business, we're committed to giving back to our community because we live and operate in our local community.
Our Services
We offer a wide range of HVAC services, including air conditioning service and repair, heating service and repair, indoor air quality solutions, and residential new construction services. Our Long Comfort Club provides customers with priority scheduling, discounted rates, and extended warranties. We're proud to offer financing specials and promotions to make our services more accessible to our customers.
Our Commitment
At Long Heating and Air Conditioning, we're committed to being a leader in HVAC services across the Upstate and Midlands of South Carolina. We're dedicated to providing personalized services that meet the unique needs of each customer. Our technicians and client services teams undergo rigorous training to ensure that they have the skills and knowledge necessary to provide exceptional service.
What Our Customers Say
Our customers rave about our services, and we're proud to have earned their loyalty through our high-quality work, up-front estimates, and long-term relationships with suppliers and customers. Here's what some of our customers have to say about our services:
- "Excellent company! Hard to find pros that keep their word, priced fairly and do the work correctly, that's what Long Heating and Air does! Highly recommend!" - Jennifer P.
- "All service companies reached out - Long was very knowledgeable and easy to work with. Set up an appointment and finished the service within two days of contacting. Great service and very helpful." - Patrick H.
Overview
Long Heating & Air Conditioning received an overall positive review from customers, with many praising the company's excellent customer service, knowledgeable and efficient technicians, and reliable maintenance plans.
Good Experience
Many customers praised the company's technicians for their professionalism, courtesy, and expertise. They were impressed with the thorough explanations of the work being done, the cleanliness of the work area, and the prompt completion of the jobs. The maintenance plans were also praised for their value and effectiveness in preventing HVAC issues.
Common Praise
- Excellent customer service
- Knowledgeable and efficient technicians
- Reliable maintenance plans
- Thorough explanations of work done
- Cleanliness of work area
- Prompt completion of jobs
Bad Experience
A few customers had negative experiences, citing issues with ineffective repairs, overcharging, and poor communication.
Common Complaints
- Ineffective repairs
- Overcharging
- Poor communication
Outstanding Employees
Several employees were praised for their exceptional service, including Jason, Dakota, Bradley, AJ, Drew, Kohl, Ryan, Kyle, Mark, Daniel, Kyle, Brandi Lewis, and Angel.
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