Our History
Appliance Doctor, Incorporated has a rich history that dates back to 1964. We started as a one-man business servicing only washers and dryers. Over the years, we have grown and expanded our services to cater to the needs of residential and commercial customers in the Philadelphia Metro region. Today, we have a team of experts who are dedicated to providing top-notch repair services to our customers.
Our Services
At Appliance Doctor, we understand that appliances are an essential part of our daily lives. That's why we offer a wide range of repair services to cater to our customers' needs. Our services include:
- Residential Services: We offer repair services for all types of refrigerators, freezers, wine coolers, ovens, microwaves, dishwashers, garbage disposals, washers, dryers, and more.
- Commercial Services: We provide repair services for commercial refrigeration equipment, including refrigerators, freezers, and wine coolers. We understand the importance of timely repair services for businesses and are committed to providing quick and efficient solutions.
Our Expertise
Our team of technicians is dedicated to providing expert repair services. We have extensive knowledge and experience in repairing a wide range of appliances. Our technicians are certified and trained to work on numerous appliances, ensuring that we provide the highest level of service to our customers.
What Sets Us Apart
At Appliance Doctor, we pride ourselves on our commitment to quality and customer satisfaction. Here are some things that set us apart:
- Same-Day Service: In most cases, we offer same-day service to minimize downtime and ensure that your appliances are up and running quickly.
- Up-Front Pricing: We provide clear and transparent pricing, so you know exactly what you'll pay before we start the repair.
- Fully Guaranteed: All our repair work is fully guaranteed, giving you peace of mind that your appliance is in good hands.
- Family-Owned and Operated: We are a family-owned and operated business, which means we are dedicated to providing personalized service and treating our customers like family.
Our Service Area
We proudly serve the following areas:
- Philadelphia, Bucks, Montgomery, Delaware, Chester, Burlington, Camden, and Gloucester counties
- Select areas in New Jersey and Delaware
Get in Touch
If you need repair services for your appliances, please don't hesitate to contact us. You can reach us at 215.335.4000, or you can request a service appointment online. We look forward to serving you and keeping your appliances running efficiently and effectively.
Serious Issues with Service and Communication
Many customers have reported extremely poor experiences with Appliance Doctor, citing issues with service and communication. Several review authors have given the company the lowest rating, 1 star, due to their negative encounters.
Unprofessional and Unresponsive Technicians
Several technicians have been described as unprofessional, unresponsive, and dismissive. Customers have reported being left waiting for extended periods without updates on the status of their repair. Some technicians have failed to show up for scheduled appointments or have disappeared after taking payment.
Inaccurate Diagnoses and Failure to Resolve Issues
Some customers have reported that technicians failed to properly diagnose their appliance problems, leading to additional costs and still unresolved issues. Others have been told that parts were unavailable, only to be charged for the service visit.
Positive Experiences
Despite the numerous negative reviews, a few customers have had positive experiences with Appliance Doctor. Several reviewers have praised the work of specific technicians, including Chris, Tony, and the technician who replaced the belt on their dryer.
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