At Hawthorne Plumbing, Heating & Cooling, we take pride in being a family-owned and operated company dedicated to providing top-notch HVAC and plumbing services to homeowners and businesses in Reno and Las Vegas, Nevada. Our team of trained and professional technicians is committed to delivering exceptional customer service, ensuring that every customer is completely satisfied with our work.
Our Story
Our journey began with a simple mission: to provide fast, friendly, and reliable plumbing and air conditioning services to the communities we serve. Over the years, we have grown to become one of the most trusted and respected service providers in Reno and Las Vegas. Our secret to success lies in our unwavering commitment to excellence, our passion for innovation, and our dedication to building long-lasting relationships with our customers.
Our Services
As a full-service plumbing and HVAC company, we offer a wide range of services designed to meet the unique needs of our customers. From routine plumbing maintenance and repairs to emergency heating and air conditioning services, we have got you covered. Our services include:
- Plumbing: Backflow testing, plumbing water filtration, plumbing repiping, commercial plumbing, trenchless sewer repair, Biosmart rooter and drain cleaning, and water heater repair
- Heating: Thermostat installation, heat pump installation, furnace installation, furnace repair, and routine maintenance
- Air Conditioning: Air conditioning products, air conditioning maintenance, air conditioning installation, and air conditioning repair
Our Promise
At Hawthorne Plumbing, Heating & Cooling, we are committed to delivering exceptional service, every time. Our team of experts is dedicated to providing fast, friendly, and reliable service that exceeds your expectations. We guarantee 100% customer satisfaction, and we stand behind our work with a 2-year warranty on all approved repairs. Our promise to you is simple: we will arrive on time, diagnose the issue quickly, and provide a fair and transparent estimate for the work required.
Why Choose Us?
So, why choose Hawthorne Plumbing, Heating & Cooling for your plumbing and HVAC needs? The answer is simple: we care. We care about our customers, our community, and the environment. We are a green and energy-efficient company, and we strive to make a positive impact on the world around us. Our team is dedicated to providing unmatched customer care, and we are committed to building long-lasting relationships with our customers.
Exceptional Customer Service
The reviews of Hawthorne Plumbing Company are overwhelmingly positive, with every reviewer giving the company a perfect 5-star rating. The common thread throughout these reviews is the exceptional customer service provided by the company's technicians.
Punctuality and Professionalism
Several reviewers mentioned the importance of punctuality, with one reviewer specifically stating that the tech arrived early within the promised time window. Another reviewer noted that the tech wore a mask and shoe covering, demonstrating consideration for personal safety. The consistency in professionalism among the company's technicians is also evident, with several reviewers describing them as "polite, " "respectful, " and "knowledgeable."
Emergency Response
One reviewer shared a particularly positive experience with Hawthorne's emergency response, noting that they were the only company that could attend to their emergency plumbing issue. The reviewer praised the company's dedication to prioritizing emergencies over non-emergency requests.
Satisfaction Guaranteed
The final sentiment expressed by these reviewers is one of satisfaction and gratitude. Several reviewers explicitly stated that they would definitely use Hawthorne Plumbing Company again, and one reviewer mentioned that they had already recommended the company to others.
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