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At Swanstrom Auto Repair, we pride ourselves on our simple philosophy of treating our customers with honesty and integrity, providing reliable, quality repairs at fair prices. As a family-owned and operated business, we understand the importance of building strong relationships with our customers, and we strive to provide exceptional service that exceeds their expectations.
Our History
Since 1991, our team has been dedicated to providing top-notch automotive repair services to the Alexandria, MN community. With over 40 years of combined experience, our team, led by Terry Swanstrom, has built a reputation for delivering reliable, quality repairs at fair prices. We've grown significantly over the years, and we're proud to have earned the trust of our customers, who have relied on us for their automotive needs for over two decades.
Our Services
At Swanstrom Auto Repair, we offer a wide range of services to meet the diverse needs of our customers. From routine maintenance to complex repairs, our team of experts is equipped to handle it all. Our services include:
- General Repairs and Maintenance: We handle everything from wheel bearings to shocks, struts, heating, cooling, electrical, and windshield wipers.
- Computer Engine Diagnostics: We use the latest computer diagnostic equipment to quickly and accurately diagnose that pesky "check engine" light.
- Interstate Battery Dealer: We're a certified Interstate Battery dealer, offering high-quality batteries for all your vehicle's needs.
- Oil Changes: We perform fast and affordable oil changes to keep your vehicle running smoothly.
- Brakes: We handle all makes and models, ensuring your vehicle stops on a dime again.
- DUI / DWI Compliance Interlocks: We're certified Alcolock dealers, helping you get back on the road safely with our affordable monthly program fees.
Our Commitment
At Swanstrom Auto Repair, we're committed to providing exceptional service that meets the unique needs of each customer. We understand that every situation is different, and we pride ourselves on catering to the individual needs of our customers. We're transparent about our prices, and we'll always communicate the costs upfront to ensure you're informed and comfortable with the repairs. Our goal is to build long-lasting relationships with our customers, and we're dedicated to providing the best, most cost-effective solutions for your automotive needs.
Exceptional Customer Service
These reviews highlight the excellent customer service provided by Swanstrom Auto Repair. The shop's mechanics, including Dan and his team, receive praise for their honesty, friendliness, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Detailed Repair Work
Many reviewers note the thoroughness of the repair work done by the shop. Mechanics take the time to explain the issues and the repairs required, and customers appreciate the transparency and trustworthiness instilled in the relationship.
Fair Pricing
Reviewers consistently comment on the fair pricing of the services, with some even mentioning that the prices are lower compared to other shops. The shop's commitment to honest and reasonable pricing has earned the trust of customers.
Community-Focused
The reviews emphasize the shop's community-focused approach, with customers highlighting the shop's willingness to take on emergency repairs and accommodate busy schedules. The shop's reputation as a reliable and trustworthy establishment is evident in the glowing reviews.
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