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At The Benjamin, we are a iconic hotel located in the heart of Midtown East, New York City. We are built on a legacy of providing exceptional service and luxurious accommodations to our guests. As a New York City landmark, we have been a staple in the city for many years, and we are proud to have been a part of many special occasions and memories for our guests.
Our Services
At The Benjamin, we offer a wide range of services to ensure that our guests have a memorable stay with us. These services include:
Accommodations
Our hotel offers a variety of luxurious accommodations, including our Guest Rooms, Deluxe Studio Suites, One-Bedroom Suites, Balcony Suites, and Signature Suites. Each of our rooms is designed to provide our guests with the ultimate experience of luxury and comfort. From our Deluxe Studio Suites to our Signature Suites, each of our rooms is carefully designed to meet the needs of our guests.
Amenities
At The Benjamin, we understand the importance of providing our guests with the amenities they need to feel comfortable and relaxed during their stay with us. This is why we offer a range of amenities, including our fitness center, business center, and concierge service. Our fitness center is fully equipped with state-of-the-art equipment, and our business center is equipped with computers and printers for our guests' use. Our concierge service is available 24 hours a day, and we are happy to assist our guests with any needs or requests they may have.
Events and Meetings
At The Benjamin, we are also a popular choice for events and meetings. Our hotel has a range of event spaces, including our Grand Ballroom, which can accommodate up to 500 guests. Our event spaces are equipped with the latest technology and amenities, and our event planning team is dedicated to ensuring that every event is a success. Whether you are planning a wedding, corporate event, or social gathering, we are confident that we can help make your event unforgettable.
Dining and Entertainment
At The Benjamin, we understand the importance of providing our guests with the best dining and entertainment options during their stay with us. This is why we offer a range of dining options, including our on-site restaurant, which serves a range of international cuisine. We also offer room service, so that our guests can enjoy a range of dishes in the comfort of their own room. In addition to our on-site restaurant, we also offer a range of entertainment options, including live music and live events.
Packages and Promotions
At The Benjamin, we understand that every guest has different needs and preferences. This is why we offer a range of packages and promotions that cater to different types of guests. Whether you are looking for a romantic getaway, a family vacation, or a business trip, we have something to offer. From our special deals and packages to our loyalty program, we have a range of options that can help you make the most of your stay with us.
Renovation and Room Quality
Some guests were disappointed with the hotel's renovation, which they felt was not well-communicated or managed. Yana mentioned that the rooms were in desperate need of maintenance and refurbishment, and described the carpet as being old and dirty. David Sliwinski reported finding the air conditioning unit loud and the shower water to be lukewarm, and was unhappy with the lack of essentials like bottled water and a fully functioning bathroom door. On the other hand, Alli Helgeson and Daniela Bocco praised the hotel's rooms, describing them as spacious and well-appointed.
Service and Staff
Guests had mixed experiences with the hotel's staff and service. Yana appreciated the lovely staff and customer service, while David Sliwinski found the staff to be unhelpful and unprofessional. Alli Helgeson, on the other hand, praised the door men and front desk staff for making her son's birthday trip special. Daniela Bocco and Alpastor both reported having positive experiences with the staff, describing them as friendly and helpful.
Location
The hotel's location was widely praised by guests, with many appreciating its proximity to Midtown Manhattan and the subway station. Sarah Brown mentioned that it was an easy 10-minute walk to the center of New York, and that there were plenty of restaurants, coffee shops, and bars within walking distance.
Other Issues
Some guests reported issues with the hotel's security and safety. Yana was concerned about the hotel's main doors staying open at night, which she felt made the hotel vulnerable to outsiders. David Sliwinski mentioned that the elevator didn't require a keycard, which made him nervous as a female guest.
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