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At Data Matrix, Inc., we are proud to be celebrating 25 years of serving the data and document processing needs of Southern California. As a locally owned and operated company, we take pride in being a single source provider of everything "information", including networks, servers, workstations, cloud-based services, virus protection, document management, printers, and copiers.
Our Core Values
Our core values are centered around doing what we say we are going to do and being the most reliable firm in our market. We address internal and external customer requirements with professionalism and integrity. We believe in caring more for our clients and taking care of the details to ensure an exceptional customer experience. When you call Data Matrix, someone will actually answer the phone, and we value the opportunity to serve with each and every customer interaction.
Our Services
We offer a wide range of services, including managed IT services, print management, and multifunction copiers/printers. Our managed IT services provide a leading SAAS-based managed services platform that our customers use to efficiently backup, monitor, troubleshoot, and maintain their desktops, servers, and other endpoints for small and medium-sized businesses. Our print management solutions can integrate office, production, data center digital printing, and color printing into a seamless and transparent user-friendly, environmentally friendly, and cost-effective network.
Our Partnerships
We are proud to be authorized partners of Solarwinds IT, Yealink, Toshiba, Brother, Lexmark, and Xerox. We believe in building strong partnerships with our clients and our partners to deliver high-quality products and services that meet their needs.
Our Commitment to the Community
At Data Matrix, Inc., we are committed to making a difference in the communities we serve. Our associates are actively involved with supporting the Boys Scouts of America, youth baseball, high school football, junior Achievement, the Community Career Resource Center, and a variety of faith-based programs.
Why Choose Data Matrix, Inc.By choosing Data Matrix, Inc., you can trust that you are getting reliable and high-standard products and services that meet your needs. Our team of experts is dedicated to delivering exceptional customer service and ensuring that you have an exceptional customer experience. Let us show you how Data Matrix, Inc. can help your organization by signing up for a free needs assessment today.
Overall Experience
The reviewer, Yenh Moui, had a highly positive experience with the company, highlighting the kindness and helpfulness of the staff, including the in-house technicians.
Safety and COVID-19 Precautions
The reviewer felt very safe visiting the office, praising the company's COVID-19 procedures that were in place to ensure a safe environment for customers.
Product and Pricing
The reviewer was impressed with the deal they negotiated with Jimmy for a Toshiba color MFP, which they considered to be fair and inexpensive compared to other copier companies.
Leasing Terms and Service Contract
The leasing terms were considered reasonable, and the service contract, which included auto-replenishment supplies service, was seen as a promising addition.
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