Here at Reliable Automotive, we work hard to earn your trust and loyalty. We know how important it is to find a Franklin car service you can rely on, so your satisfaction is our top priority each and every day. Our professional and honest auto repair service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry.
Our Mission
Our mission is to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That's what makes Reliable Automotive the best car service in Franklin! Our family of technicians and service staff sees their work here at Reliable Automotive as more than a job. It's their vocation and livelihood. Each member of our team is invested in your satisfaction.
What Sets Us Apart
What sets Reliable Automotive apart from all of the others in Franklin, TN? Trust: When it comes to auto repair in Franklin, TN, it's all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust. Talent: At Reliable Automotive, you can rest easy knowing that our highly-skilled, ASE Certified professionals are handling your car. Our technicians bring years of experience, skill, and education to the Franklin auto repair area. Time: We take the time we need to provide you with top quality car service in Franklin, TN, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Services We Offer
We offer complete auto service and repair - we service most makes and models. Our satisfaction is our top priority! We also offer tire installation, tire rotation, and a leader among tire repair shops in Franklin, TN. Our brake repair service is designed to keep you safe on the road. We understand the importance of oil changes and provide this service with a smile. Our shock and strut service ensures a smooth ride for you and your passengers. We also offer financing options to help you get back on the road quickly.
Get in Touch
If you're looking for auto repair in Franklin, TN, you've found us. Call us today to schedule your appointment and let us show you the Reliable Automotive difference!
Reliable Automotive Reviews Summary
Customer Service
- Many reviewers praised the excellent customer service at Reliable Automotive, with staff being friendly, accommodating, and going above and beyond to help.
- Reviewers appreciated the courtesy and kindness shown by the staff, with some even feeling like part of the family.
- The staff's ability to explain complex issues and provide transparent pricing was also praised.
Quality of Work
- Many reviewers were extremely satisfied with the quality of work done at Reliable Automotive, with some even stating that their vehicles had never run better.
- The shop's attention to detail and thoroughness in diagnosing and fixing issues was praised by multiple reviewers.
- The shop's ability to handle complex repairs and maintenance was also commended.
Negative Experiences
- A few reviewers had negative experiences, including feeling overcharged, being misled about pricing, and having poor communication with staff.
- One reviewer was even told not to return to the shop after expressing concerns about pricing.
Overall Experience
- The majority of reviewers had an extremely positive experience at Reliable Automotive, praising the shop's professionalism, courtesy, and quality of work.
- Many reviewers stated that they would highly recommend the shop to others and would continue to use their services.
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