Trust us to unclog your plumbing problems!
At Mega Rooter Plumbing, we care about your plumbing problems! As a family-owned and operated business with 90 years of plumbing and rotor-rooter history in El Cajon, CA, and throughout San Diego County, we are committed to delivering the highest quality work and customer service. Our team of trained plumbers are dedicated to providing 24/7 emergency service, with no overtime fees, free estimates, and up-front pricing.
Our Services
We offer a wide range of plumbing and rooter services to meet your needs. From drain cleaning and hydro-jetting to sewer camera inspections and pipe bursting, we have the expertise and equipment to tackle any plumbing issue. Our services include:
- Drain cleaning and hydro-jetting
- Sewer camera inspections and pipe bursting
- Water leak detection and repair
- Toilet, faucet, and sink installation and repair
- Water heater installation and repair
- Residential plumbing services
What Sets Us Apart
At Mega Rooter Plumbing, we pride ourselves on our commitment to excellence and customer satisfaction. We believe in transparency, which is why we offer free estimates and upfront pricing. We also believe in being available when you need us, which is why we offer 24/7 emergency service with no overtime fees. Our team of plumbers are trained and certified to ensure that your plumbing issues are resolved efficiently and effectively.
Our Mission
Our mission is to provide exceptional plumbing and rooter services to our customers, while maintaining the highest level of integrity, quality, and customer satisfaction. We strive to build long-term relationships with our customers, and we are dedicated to being the most trusted and reliable plumbing company in San Diego County.
Poor Service and Misleading Practices
Multiple reviewers have reported poor service and misleading practices from this plumbing company. Some common issues include:
- Unreliable and unprofessional technicians
- Misleading estimates and overcharging
- Failure to complete work as promised
- Lack of communication and follow-up
- Aggressive sales tactics and pressure to upsell services
Overcharging and Rip-Offs
Several reviewers have reported being overcharged for services, with some estimates being significantly higher than expected. Some have even reported being charged for work that was not completed.
Disputes Over Estimates and Work Completion
Some reviewers have reported disputes over estimates and work completion. This includes being charged for work that was not done, or being told that additional work was needed when it was not.
Lack of Accountability
Some reviewers have reported that the company does not take responsibility for mistakes or poor service. This includes ignoring customer complaints and failing to make amends.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the company, citing prompt and professional service, as well as fair pricing.
Technician Performance
Some reviewers have praised individual technicians for their professionalism and expertise, while others have reported poor performance and lack of attention to detail.
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