Insurance professionals that have your back
At ISU Insurance Services - Atwood Agency, we pride ourselves on being a locally owned, independent insurance agency that has been providing excellent service and insurance products to California since 1919. We have relationships with over 350 insurance companies, allowing us to get you the right price with excellent service. Our team of experienced insurance professionals is dedicated to finding the best insurance solutions for your unique needs, whether you're an individual, family, or business.
Our History
Since our founding in 1919, we have been committed to providing top-notch service and insurance products to our clients. Over the years, we have built a reputation for being trustworthy, reliable, and customer-centric. Our team of experts has extensive knowledge of the insurance industry and is dedicated to helping you navigate the complex world of insurance.
Our Services
We offer a wide range of insurance products and services, including auto, home, business, health, life, and long-term care insurance. Our team will work with you to understand your unique needs and provide personalized recommendations to ensure you have the right coverage. We also offer free quotes and dedicated personal service, making it easy for you to get the insurance you need.
What Sets Us Apart
We are committed to providing exceptional customer service and building long-term relationships with our clients. Our team is available 24/7 to answer your questions and provide support. We also offer a convenient online platform where you can request changes to your policy, submit applications, and access your account information.
Our Mission
Our mission is to provide the best possible service and insurance products to our clients. We strive to be the go-to insurance agency for individuals, families, and businesses in California. We are dedicated to building trust, providing exceptional service, and helping our clients achieve their goals.
Overall Assessment
The reviews of Atwood Insurance Agency are largely positive, with customers praising the agency's customer service, helpfulness, and competitive prices.
Positive Reviews
- Excellent Customer Service: Many reviewers praised the agency's customer service, citing helpful and knowledgeable staff who went above and beyond to resolve issues and answer questions.
- Competitive Prices: Several reviewers mentioned that the agency offered competitive prices for insurance policies, making it an attractive option for those looking for affordable coverage.
- Personalized Service: Reviewers appreciated the personalized service they received from the agency, with agents taking the time to understand their specific needs and provide tailored solutions.
Negative Reviews
- Poor Customer Service: A few reviewers experienced poor customer service, citing rude and unhelpful agents who failed to follow through on promises.
- Incompetence: Some reviewers reported negative experiences with the agency, including issues with policy changes, billing errors, and unfulfilled promises.
- Lack of Transparency: One reviewer felt that the agency was not transparent about its policies and pricing, leading to unexpected costs and surprises.
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