Empowering Excellence Through Expert Services
About Us
Kwik Kar Service Center is a family-owned and operated auto repair shop in Rogers, Arkansas. Founded in 2003, our dedicated team has become a trusted name in the community for comprehensive and reliable automotive repairs. We pride ourselves on providing exceptional customer service, affordable prices, and quality repairs completed right the first time.
Our Expertise
At Kwik Kar Service Center, we tackle all your automotive woes with expertise and care. Our highly trained and ASE-certified technicians are experienced in handling a wide range of repairs, including:
- General repairs: Tune-ups, oil changes, battery replacements, brakes, electrical issues, and exhaust system repairs.
- Major repairs: Engine repairs, transmission replacements, suspension work, and body repairs.
- Specialized services: Diagnostic services, emissions testing, and A/C repair.
Our Commitment
We believe in creating a seamless and positive experience for our customers. We:
- Value your time: Our efficient technicians will diagnose the problem quickly and provide an accurate estimate.
- Communicate effectively: We'll keep you updated on the progress of your repairs and answer any questions you have.
- Use quality parts: We only use genuine or OEM parts to ensure your vehicle runs smoothly and safely.
- Stand behind our work: Our repairs are backed by a generous 12-month/12,000-mile warranty.
Why Choose Kwik Kar Service Center?
- Family-owned and operated
- Experienced and ASE-certified technicians
- Comprehensive range of repair services
- Competitive prices and transparent billing
- Exceptional customer service and personalized attention
Visit us today and experience the Kwik Kar difference!
Overview of Reviews
The reviews are mostly positive, with customers praising the service, professionalism, and honesty of the mechanics at Kwik Kar. However, there are some negative reviews that highlight issues with communication, professionalism, and quality of work.
Positive Reviews
Many customers have praised the service at Kwik Kar, saying that the mechanics are friendly, helpful, and go above and beyond to ensure customer satisfaction. Some reviewers have mentioned that the prices are fair and competitive, and that the work is done quickly and efficiently. Several reviewers have also mentioned the owner, Brian, by name, saying that he is knowledgeable, helpful, and genuinely cares about his customers.
Negative Reviews
Some customers have had negative experiences at Kwik Kar, citing issues with communication, professionalism, and quality of work. One reviewer mentioned that the service writer was unprofessional and seemed more interested in making money than in helping the customer. Another reviewer had a problem with the alignment of their vehicle, which caused damage to their truck and resulted in a costly repair bill. A few reviewers also mentioned that the service manager lied to them about parts costs, time, and labor, and that the work was not done professionally.
Customer Service
Customer service is a major theme in these reviews. Many customers have praised the friendly and helpful service at Kwik Kar, while others have had negative experiences with unprofessional service writers and managers.
Quality of Work
The quality of work is another major theme in these reviews. While many customers have praised the quality of the work done at Kwik Kar, others have had issues with poor workmanship, misdiagnosis, and costly repairs.
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