Top-of-the-line care from people you can trust
TopLine MD Alliance offers an extensive network of highly skilled healthcare providers dedicated to delivering compassionate and comprehensive care across a broad range of medical specialties. Founded by a community of experienced doctors, we strive to provide an exceptional healthcare experience through world-class technology, continuous innovation, and genuine concern for our patients.
General Health & Wellness
- Primary care for families and individuals
- Pediatrics: Comprehensive care for children from infancy through adolescence
- Women's health: Specialized care encompassing maternity, fertility, and women's concerns
- Dermatology: Treatments for all skin and cosmetic concerns
Specialized Care
- Surgical specialties covering bariatric medicine, cancer care, orthopedics, plastic surgery, and various others
- Medical specialties encompassing allergy & immunology, cardiology, endocrinology, infectious diseases, and sleep medicine
Comprehensive Care
- Advanced diagnostic and imaging services
- Access to top-notch laboratories and imaging centers
- Collaborative care coordination across specialties to ensure comprehensive healthcare
Patient-Centered Approach
- Convenient online patient resources
- Streamlined communication and insurance management
- A supportive team committed to answering your questions and addressing your concerns
Community & Innovation
- Active involvement in healthcare discussions and advancements
- Providers who are respected thought leaders in their fields
- Commitment to continuous innovation and patient-centered care
Our Vision
Our vision is to empower our patients through personalized care, comprehensive information, and access to the finest healthcare resources. We believe in building strong patient relationships based on trust and mutual respect.
Technical Issues
Multiple reviewers expressed frustration with Alliance's patient portal, citing difficulties with accessing patient health information, navigating the website, and encountering broken links. Reviewers struggled to find the right information quickly, experienced issues with online bill pay, and reported that phone reps were unable to help.
Paperwork and Billing Issues
Reviewers faced issues with receiving timely and accurate billing information, with some experiencing problems with online bill pay and others waiting for extended periods to receive paper bills. The billing department was criticized for poor customer service and inefficiency.
Communication and Responsiveness
Several reviewers felt that the office failed to respond promptly to their inquiries, with some reporting that phone calls were not answered in a timely manner and others experiencing long delays in receiving responses to requests.
Professionalism and Organization
Reviewers criticized the office for a lack of professionalism and organization, citing instances of rudeness from staff members, unaddressed concerns, and unprofessional phone etiquette.
Insurance and Provider Issues
Multiple reviewers experienced issues with insurance coverage and provider availability, with some encountering problems with insurance companies and others struggling to find providers who accept their insurance.
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