We're Here to Keep Your Home Comfortable
Our Story
At 5 Star Plumbing, Heating and Air, we take pride in our commitment to providing top-notch services to our customers across Hemet, Temecula, and the surrounding areas. With over 25 years of experience, we have built a reputation for excellence in plumbing, heating, and air conditioning services. Our team of highly trained and certified professionals is dedicated to delivering exceptional workmanship and unparalleled customer service.
Our Services
Our comprehensive range of services includes:
- Plumbing: Fixture Repair & Installation, Shower & Bathtub Installation, Gas Repair & Installation, Emergency Plumbing, Leak Detection, Piping & Repiping, Maintenance, Pump Plumbing, Septic Installation, Sewer Services, and Water Treatments.
- Heating: Heating Repair, Heating Installation, Heating Maintenance, Ductless Air Conditioning, and Home Restoration Services.
- Air Conditioning: AC Repair, AC Installation, AC Maintenance, and Indoor Air Quality Services.
What Sets Us Apart
At 5 Star Plumbing, Heating and Air, we prioritize quality, transparency, and compassion. We believe that our customers deserve only the best, which is why we:
- Provide honest consultations and detailed quotes before starting any job.
- Offer affordable pricing and accurate timelines for all our services.
- Have bilingual plumbers on staff to accommodate the needs of our Spanish-speaking customers.
- Are certified by the Institute of Inspection Cleaning and Restoration (IICRC) and have earned awards from trusted institutions like HomeAdvisor.
Our Commitment to Excellence
At 5 Star Plumbing, Heating and Air, we are committed to providing 5-star service to every customer. We understand that our reputation is built on the trust our customers have in us, and we strive to exceed their expectations every time. Whether it's a routine maintenance check or a plumbing emergency, our team is dedicated to finding the solution to your needs.
Schedule Your Service Today
Give us a call today at (951) 363-2911 to schedule your service and experience the 5-star treatment for yourself.
Overall Impression
The reviews are overwhelmingly positive, with all authors giving 5-star ratings. The majority of the reviews praise the professionalism, punctuality, and work quality of the technicians from 5 Star Plumbing Heating & Air. Many reviewers mention specific technicians, such as Jeremy Young, Juan Cerrato, Enrique Sanchez, and Christian, who are described as knowledgeable, reliable, and efficient.
Initial Contact and Service
Reviews highlight the company's prompt response to service requests, with some reviewers noting that the office was closed when they called, but the team still responded quickly. The initial contact with the office or phone operators is described as friendly and helpful.
Work Quality and Technician Expertise
Technicians are praised for their knowledge, expertise, and attention to detail. Reviews mention specific issues, such as leaky showers, slow toilets, air conditioner leaks, and water leaks, which were efficiently diagnosed and repaired. Reviews also highlight the technicians' explanations of the work, ensuring customers understood the process and felt confident in the repairs.
Customer Service and Communication
Reviewers appreciate the technicians' communication skills, with many mentioning that they were updated on the status of the work and felt informed throughout the process. The company's willingness to listen to concerns and provide solutions is also praised.
Price and Value
Several reviewers mention that the prices were reasonable and competitive, with some comparing them to other companies and finding 5 Star Plumbing Heating & Air to be more affordable. Reviews also note that the company provides warranties for their work, adding to the overall value.
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