Comforting You, One Degree at a Time
Established in 1997, Universal Air & Heat has been a trusted name in air conditioning services throughout Tampa and St. Petersburg, Florida. With over 250,000 satisfied customers and a team of highly skilled technicians, we are committed to providing exceptional customer service and comprehensive solutions for all your air conditioning and indoor air quality needs.
Air Conditioning Repair & Service
We offer comprehensive air conditioning repair and maintenance services to keep your system running efficiently and effectively. Our skilled technicians can diagnose and repair various issues, including:
- Compressor problems
- Refrigerant leaks
- Frozen evaporator or condenser coils
- Malfunctioning thermostats and controls
- Electrical issues
Air Conditioning Installation & Maintenance
Our experienced professionals can install and maintain both residential and commercial air conditioning systems. We offer:
- AC installation and replacement
- Routine maintenance plans to prevent costly breakdowns and improve efficiency
- Emergency repairs, available 24/7
Air Duct Services
Dirty air ducts can significantly reduce the efficiency and effectiveness of your HVAC system. Our certified technicians perform thorough air duct cleaning and sealing to improve indoor air quality and boost energy savings.
Indoor Air Quality Solutions
We offer a range of products and services to enhance indoor air quality, including:
- Air filtration systems
- UV light germicidal treatment
- Humidifiers and dehumidifiers
- Carbon monoxide detectors and air quality assessments
Energy Efficiency & Sustainability
At Universal Air & Heat, we are committed to promoting energy efficiency and sustainability. We offer tips and recommendations to reduce your energy consumption, save money on utility bills, and minimize environmental impact.
Why Choose Universal Air & Heat?
- Extensive experience and proven track record
- Certified and licensed technicians
- Comprehensive services and products
- Fair prices and transparent billing
- Customer-focused approach and personalized solutions
Overall Experience
The reviews of Universal Air & Heat are a mixed bag, with some customers having a positive experience and others having a negative one.
Positive Experiences
Some customers have reported a smooth and efficient experience with the company, with prompt and professional technicians who effectively resolve their air conditioning issues. The communication with the company is also praised, with clear explanations of the work and fair pricing.
Negative Experiences
On the other hand, several customers have reported negative experiences with the company. Some have complained about being overcharged, with hidden fees and poor craftsmanship. Others have experienced poor communication, with rescheduled appointments and unresponsive customer service. Some have even reported being scammed, with technicians making false promises and failing to deliver on their services.
Common Issues
Some common issues that are mentioned in the reviews include:
- Poor communication and customer service
- Hidden fees and overcharging
- Poor craftsmanship and installation
- Failure to deliver on promised services
Technician Issues
Some customers have reported issues with individual technicians, including:
- Lack of knowledge and expertise
- Poor communication and explanation of services
- Pushy sales tactics and false promises
- Failure to follow safety protocols, such as wearing masks during the COVID-19 pandemic
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