At the Rob Fleming State Farm Agency, our mission is to provide our customers with exceptional service and comprehensive insurance coverage. As a State Farm agent, I, Rob Fleming, have over 17 years of experience in helping people like you find the right insurance solutions for their unique needs.
Our Office
Located in Kenosha, Wisconsin, our office serves the needs of customers in both Wisconsin and Illinois, primarily focusing on Southeastern Wisconsin and Northern Illinois. Our team of licensed professionals, including Lisa and Carla, can assist with quotes, relocation assistance, claims, and general questions in English and Spanish.
Our Services
We offer a wide range of insurance products, including:
- Auto Insurance: Coverage for your vehicles, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Protection for your home and personal belongings from damage, theft, and other perils.
- Condo Insurance: Specialized coverage for condominium owners, including liability, building, and personal property coverage.
- Renters Insurance: Coverage for renters who do not own the property they occupy, including liability, personal property, and liability coverage.
- Business Insurance: Comprehensive coverage for businesses, including liability, property, and worker's compensation.
- Life Insurance: Protection for your loved ones in the event of your passing, including term life, whole life, and universal life insurance.
- Pet Insurance: Coverage for your furry friends, including accidents, illnesses, and other unexpected events.
- Recreational Vehicles Insurance: Coverage for your boats, campers, RVs, and motorcycles.
Our Philosophy
At the Rob Fleming State Farm Agency, we believe in building strong relationships with our customers. We take the time to understand your unique needs and offer personalized solutions to protect you and your loved ones. Our team is committed to providing exceptional service and ensuring that you have the best possible experience.
Our Achievements
Over the years, our office has achieved several honors within State Farm, including the Ambassadors Club and Bronze Tablet. We are proud of our achievements and continue to strive for excellence in everything we do.
Why Choose Us?
At the Rob Fleming State Farm Agency, we are dedicated to helping you protect yourself and your loved ones from unexpected events. With our comprehensive insurance solutions, expert guidance, and exceptional customer service, we are the trusted partner for your insurance needs.
Exceptional Customer Service
The majority of the reviews are extremely positive, with many customers praising the excellent customer service provided by Rob Fleming and his team. They highlight the agents' professionalism, responsiveness, and helpfulness in addressing their insurance needs. Many reviewers mention that they have been working with the agency for years and have had no issues. Several customers commend specific agents, including Rob, Lisa, and Ariel, for their kind, knowledgeable, and efficient service.
Mixed Experience
On the other hand, one reviewer had a negative experience with the agency. Cindy Cox rated her experience one star and expressed frustration with the billing process, claiming she was charged incorrectly and was not given a full refund after cancelling her policy. She also accuses Rob Fleming of being dishonest and wasteful.
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