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Trust us to help you make life go right!

At Natalie Mathews State Farm, we are dedicated to providing our customers with outstanding customer service and a wide variety of insurance and financial products. As your local good neighbors, we are passionate about helping you safeguard what's most important to you. Our team is committed to providing personalized service, ensuring that you receive the best possible coverage for your unique needs.

Our Services

We offer a comprehensive range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Recreational Vehicles insurance. Our experienced agents will work closely with you to understand your specific needs and provide customized solutions to protect your assets.

In addition to our insurance products, we also offer banking services and can help you with your financial planning. Our goal is to provide you with peace of mind, knowing that you are adequately protected and prepared for the unexpected.

Our Commitment

At Natalie Mathews State Farm, we are committed to building long-term relationships with our customers. We believe in providing exceptional service, ensuring that you feel valued and respected. Our team is dedicated to staying up-to-date with the latest industry developments, ensuring that you receive the best possible advice and guidance.

Community Involvement

As a local business, we are proud to be an active member of the Bonita Springs community. We believe in giving back to our community and are committed to supporting local initiatives and charities. Our team is passionate about making a positive impact and contributing to the well-being of our community.

Reviews
Positive: The agency's staff, particularly Natalie Matthews and her team, are praised for their friendly, knowledgeable, and helpful service.
Negative: The agency had issues with claims processing and some reviewers had poor interactions with specific agents.

Overall Impression

The reviews of this State Farm agency are overwhelmingly positive, with 23 out of 25 reviewers giving 5-star ratings. The reviewers praise the agency's friendly, knowledgeable, and helpful staff, particularly Natalie Matthews and her team.

Positive Comments

  • Friendly and knowledgeable staff
  • Helpful and responsive agents
  • Professional and courteous service
  • Agents go above and beyond to provide excellent customer service
  • Agency is highly recommended

Negative Comments

  • One reviewer had a bad experience with a specific agent who no longer works for State Farm
  • Another reviewer had a poor experience with claims processing, citing lack of communication and follow-up
  • One reviewer had a negative interaction with the agency owner, Ms. Mathews
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