Fixing you up with expert plumbing and HVAC services!
At Plumbing & Cooling Nerds, we pride ourselves on being the trusted go-to experts for all your residential plumbing and HVAC needs in Southwest Florida. Since 2007, we've been dedicated to providing top-notch services, expert guidance, and unparalleled customer care. Our team of highly trained and experienced plumbers and technicians are committed to delivering high-quality solutions that meet your unique needs and budget.
Our Services
As a full-service HVAC and plumbing company, we offer a wide range of services to ensure your home is comfortable, functional, and efficient. Our services include:
Plumbing Services
- Water Filtration Systems
- Pipe Repair and Replacement
- Tankless Water Heaters
- Drain Cleaning and Hydrojetting
- Sewer and Drain Backflow Prevention
- Well Systems and Leak Detection
- Repiping and Slab Leak Repair
HVAC Services
- AC Installation and Repair
- Heating System Installation and Repair
- Heat Pump Installation and Repair
- Ductwork and Air Duct Cleaning
- Air Purification and Dehumidification
- Indoor Air Quality Testing and Monitoring
- Energy Audits and Consulting
What Sets Us Apart
At Plumbing & Cooling Nerds, we're committed to exceeding your expectations. Here are just a few reasons why:
- Five Guarantees: We stand behind our work with 100% satisfaction guarantee, upfront pricing, Nerd guarantee for the latest technology and products, Five-Star Service guarantee, and clean guarantee for a hassle-free experience.
- Expert Guidance: Our experienced plumbers and technicians will guide you through the solution options, ensuring you understand the issue, the process, and the solution.
- Unmatched Customer Care: Our dedicated customer service team and call center are available 24/7 to address any questions or concerns you may have.
Why Choose Us?
As a customer-centric company, we're dedicated to providing top-notch services, expert guidance, and unparalleled customer care. We're committed to being the trusted partner for all your residential plumbing and HVAC needs in Southwest Florida. Contact us today to experience the Plumbing & Cooling Nerds difference!
What Our Customers Say
"Don't just take our word for it! Our satisfied customers rave about their experiences with us. Check out our reviews and testimonials to hear firsthand from those who've benefited from our expertise and commitment to customer satisfaction."
Poor Customer Service and Overpricing Issues
Reviews highlight issues with the company's pricing, with multiple customers feeling ripped off and overcharged for services. Some customers reported being quoted exorbitant prices for simple repairs, with one customer stating they were quoted $4000 for a replacement that they later purchased on Amazon for $275.
Misleading Sales Tactics
Some customers felt that the company used misleading sales tactics, with one customer stating that the technician tried to convince them to purchase a more expensive unit than needed. Another customer reported being told they needed a whole new toilet when they only needed a simple repair.
Unqualified Technicians and Poor Workmanship
Several customers expressed dissatisfaction with the quality of work and the qualifications of the technicians. One customer reported that the technician was ill-equipped and disappeared for three hours, leaving them with a poorly installed outside shower.
Positive Experiences
On the other hand, some customers reported positive experiences with the company, praising the professionalism and knowledge of the technicians. One customer praised the company's customer service, stating that they were "refreshing to have a specialist crew who are friendly, knowledgeable, and do the work when they say."
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