Get Back on Track with Giants Towing Hayward
At Giants Towing Hayward, we are a certified local towing company that proudly provides excellent towing and roadside assistance services to local drivers who have found themselves in a jam. Our company offers affordable towing to Hayward drivers through an affiliate network of independent tow truck operators, who will provide you with premier quality service at highly affordable prices.
Our Mission
Our mission is to provide fast, reliable, and affordable towing services to the people of Hayward, CA. We understand the importance of getting back on the road as quickly as possible, which is why we strive to provide the fastest response times in the industry. Our team of skilled towing professionals is dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with our services.
Our Services
We provide a comprehensive range of towing services as well as emergency roadside services, including 24/7 roadside assistance, gas delivery, battery jump-start, flat tire change, emergency 24/7 towing, long distance towing, accident removal, wrecker service, heavy duty towing, light duty towing, dolly towing, recovery service, and flatbed towing. Additionally, our team provides car locksmith services, including emergency car lockout solutions, key duplication, rekeying, and extraction of broken keys from the ignition switch.
Our Team
Our team is comprised of highly skilled and certified towing professionals who take pride in their work. Our drivers are punctual and highly skilled, and they take pride in each and every job that they take on. No job is ever too big or too small for our team. All team members are highly qualified and certified to work in Hayward and stay up-to-date with the latest industry trends.
Our Guarantee
At Giants Towing Hayward, we guarantee our services and strive to provide the best possible experience for our customers. We understand that being stranded on the side of the road can be stressful, which is why we strive to make the experience as pleasant and comforting as possible. Our team is dedicated to providing fast, reliable, and affordable towing services that exceed our customers' expectations.
Overall Experience
Most customers had a positive experience with the towing company, praising the professionalism, courtesy, and efficiency of the drivers and staff.
Positive Aspects
- Quick response times and shorter-than-estimated arrival times
- Friendly and helpful drivers who went above and beyond to assist customers
- Competitive pricing and flexibility when negotiating prices
- Professional and courteous service from the staff and drivers
- Ability to handle various types of towing, including cars, motorcycles, and batteries
Negative Aspects
- Miscommunication and dishonesty about pricing, leading to surprise extra charges
- Long wait times and failure to meet estimated arrival times
- Lack of transparency and integrity in business practices
- Inconsistent and unreliable service, leading to frustration and mistrust
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