Take a step towards a healthier you
ISM Management Company is a full-service property management firm with regional offices in Southern California, Northern California, Nevada, and Tennessee. With over 70 apartment communities and single-family homes, we offer a diverse range of housing options and locations to serve our residents. Our professional and courteous staff takes pride in providing excellent customer service, ensuring a carefree living experience.
Our Services
We provide a comprehensive range of property management services, including 24-hour maintenance, renter's insurance assistance, online payments, flexible lease terms, and a wide array of amenities. Our residents' complete satisfaction is our top priority, and we strive to create a welcoming and comfortable living environment. We also offer online rent payments, making it easy and convenient for our residents to pay their rent on time.
Our Portfolio
ISM Management Company's portfolio includes a diverse range of properties, from studios to five-bedroom apartments, and single-family homes. Our properties are professionally managed, ensuring that our residents enjoy a hassle-free living experience. With properties located in California, Nevada, and Tennessee, we offer a wide range of housing options to suit different lifestyles and budgets.
Our Team
Our team of experienced professionals has a combined 30+ years of experience in the acquisition, development, and management of residential and commercial real estate. Our principals, including Michael Orwitz, Kathleen Olson, Tonya Hernandez, Monica Dai, and Hank Stone, are seasoned real estate professionals dedicated to providing exceptional service to our residents.
Our Goal
At ISM Management Company, our goal is to provide superior services to our residents, ensuring their complete satisfaction and comfort. We strive to create a sense of community and belonging, making our residents feel at home.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the management company. Some residents have had excellent encounters with specific staff members, while others have faced numerous issues with parking, maintenance, and communication.
Positive Aspects
- Some residents have praised specific staff members, such as Kaylie Terrance, for their professionalism, kindness, and timely responses to issues.
- Some properties have been described as nice, with amenities like courtyards and proximity to restaurants.
- Maintenance requests have been addressed promptly in some cases.
Negative Aspects
- Many residents have expressed frustration with the management company, citing issues with parking, maintenance, and communication.
- Some have reported experiencing problems with pests, such as roaches, that were not adequately addressed.
- Turnover among management staff has led to a lack of continuity and consistency in addressing resident concerns.
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