Your dog's happiness is our top priority!
At John C. Flood, we pride ourselves on being a family-owned business that has been serving the community for over 100 years. Our mission is to provide exceptional service to our customers, ensuring their homes are comfortable, safe, and efficient. We understand the importance of building strong relationships with our clients and the community, which is why we are committed to giving back through various charitable initiatives.
Our Services
We offer a wide range of services including plumbing, heating, and cooling solutions. Our plumbing services include boiler repair and installation, drain cleaning, and water heater services. For heating and cooling, we provide air conditioning installation and repair, furnace heating, and heat pump installation. Additionally, we offer electrical services, including wiring, lighting, and generator installation. Our team of experts is dedicated to ensuring that every service call meets the highest standards of quality and customer satisfaction.
Community Involvement
Giving back to the community is at the heart of our business. We are proud to support organizations like Children's National Medical Center and Easterseals. Our involvement in community events and charitable initiatives demonstrates our commitment to making a positive impact in the lives of those around us.
Wrap Your Home in Love
Our motto, "Wrap Your Home in Love, " reflects our dedication to treating every home as if it were our own. We believe that a comfortable and safe home is the foundation of a happy family, and we strive to provide services that enhance this comfort and safety.
Undesirable Experiences with Climate Heating and Cooling
Many customers have reported disappointing experiences with Climate Heating and Cooling. Some have criticized the company's technicians for being dishonest and trying to upsell unnecessary services. For example, one customer reported that a technician claimed their boiler was dangerous and needed to be replaced, but a second opinion revealed that the system was mechanically sound.
Overpriced Services and Hidden Fees
Several customers have complained about being overcharged for services or being surprised by hidden fees. One customer was quoted $5000 for a new system when only a $20 capacitor was needed. Another customer was charged $232 for a service call, only to have the problem persist.
Poor Quality of Work and Lack of Communication
Some customers have expressed frustration with the quality of work provided by Climate Heating and Cooling. One customer reported that a technician failed to properly diagnose and repair their AC system, leading to further issues. Another customer reported that a technician turned off their furnace without properly diagnosing the issue or communicating with the customer.
Dissatisfaction with Maintenance Contracts
A few customers have expressed dissatisfaction with the maintenance contracts offered by Climate Heating and Cooling. One customer reported that the company failed to provide detailed written reports and did not provide value for the cost of the contract.
Positive Experiences
However, not all customers have had negative experiences with Climate Heating and Cooling. Some have praised the company's professionalism, kindness, and reliability. A few customers have reported excellent service and have expressed loyalty to the company.
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