Our Story
Hansen-Gravitt Funeral Home has been serving the Southern Wisconsin and Northern Illinois communities for over 80 years. Founded in 1939 by Mathias J. "Mat" Hansen and Otto Schoenfeld, our family-owned business has remained dedicated to providing compassionate and affordable services to grieving families.
Who We Are
Today, Hansen-Gravitt Funeral Home is led by the third generation of the Hansen family. We are committed to upholding the values upon which our founder established our business: compassion, integrity, and personalized service. We are dedicated to assisting families through every step of the grieving process with sensitivity and understanding.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our families. These include:
- Traditional Funerals: Creating a meaningful and memorable service honoring your loved one's life.
- Cremation Services: A sustainable and cost-effective option for final disposition of cremains.
- Burial Services: Traditional or simpler options to honor the deceased.
- Memorialization: A wide variety of urns, keepsake items, and memorial jewelry to memorialize your loved one.
- Pre-Planning: Plan ahead and make arrangements in advance to relieve the burden from your loved ones.
Financial Options
We understand that planning a funeral can be stressful, which is why we offer financing options to make our services more accessible. We work with local florists to provide beautiful arrangements that fit your budget.
Our Commitment
Hansen-Gravitt Funeral Home is committed to providing:
- Personalized attention and care
- Competitive pricing
- Compassionate and experienced staff
- A wide range of service options
- Transparent and open communication
We are honored to walk alongside you during this difficult time and help you celebrate the life of your loved one.
Overall Experience
The reviews highlight the polarized experiences of customers with Hansen-Gravitt Funeral Home. On one hand, many reviewers praised the funeral home's exceptional service, compassion, and professionalism, specifically mentioning Jay and his team. On the other hand, some reviewers expressed disappointment and frustration with the funeral home's mistakes, lack of communication, and unprofessional behavior.
Positive Aspects
Compassionate and Professional Service
Many reviewers praised the funeral home's compassionate and professional service, highlighting Jay's calm demeanor, empathy, and ability to guide families through difficult times.
Timing and Communication
Some reviewers appreciated the funeral home's prompt communication and attention to detail, ensuring that services were well-orchestrated and families were well-supported.
Personalized Support
Several reviewers mentioned the funeral home's personalized support, including Jay's availability and commitment to families during their time of bereavement.
Negative Aspects
Mistakes and Lack of Communication
Some reviewers expressed frustration with the funeral home's mistakes, such as errors with obituaries, and lack of communication, leading to delays and misunderstandings.
Unprofessional Behavior
A few reviewers reported unprofessional behavior, including a lack of respect, poor communication, and unmet expectations.
Unsatisfactory Experience
Some reviewers described their experience with the funeral home as unsatisfactory, citing issues with timing, communication, and overall service.
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