Electricity for a Brighter Tomorrow
MCS is a leading provider of comprehensive property services, dedicated to making communities shine. With over 35 years of experience, we have earned a reputation for delivering exceptional service, responsiveness, and transparency to our clients across the nation. Our team of experts is committed to providing top-notch property preservation, single-family rental services, and commercial facilities maintenance, ensuring that our clients' properties are protected and maintained to the highest standards.
Our Services
At MCS, we understand the importance of maintaining properties to ensure the well-being of communities. Our comprehensive services are designed to cater to the unique needs of commercial properties, single-family rentals, and property preservation. Our team of experts goes above and beyond to provide:
- Property Preservation: Preserving and maintaining properties in a manner that exceeds regulatory guidelines for loans and code compliance.
- Single-Family Rental Services: Maximizing your rental property investment with comprehensive solutions for renovations, tenant turns, and ongoing maintenance.
- Commercial Facilities Maintenance: Providing comprehensive interior and exterior facility services covering maintenance, repair, renovations, landscaping, and more.
Our Commitment
At MCS, we are committed to responsive care, industry-leading service standards, and end-to-end transparency. Our team of experts is dedicated to delivering exceptional service, ensuring that our clients' properties are handled with sophistication, quality, and care. We strive to exceed client expectations and make communities shine.
Why Choose MCS?
With a robust network of certified service partners, we have developed processes and platforms to handle large volumes of properties. Our commitment to integrity, quality service, and robust processes ensures that our clients receive exceptional service. Our performance results, scorecard comparisons, and industry reputation demonstrate our dedication to quality.
Join Our Team
Are you passionate about making communities shine? We're always looking for talented individuals to join our team. Whether you're interested in client support, accounting, or working in the field, we have opportunities available. Join our team and be part of a company that is dedicated to making a difference.
Poor Customer Service and Unethical Practices
The reviewed company, Mortgage Contracting Services (MCS), has received widespread criticism for its poor customer service, unethical practices, and alleged illegal activities.
Neglect and Disregard for Life
One customer reported that a cat was trapped in one of their vacant properties, and despite repeated calls, they failed to send anyone to rescue the animal. This incident suggests a lack of regard for life and a failure to take responsibility for their actions.
Theft and Unprofessionalism
Multiple reviewers accused MCS of stealing personal items from properties, with one customer claiming that thieves were sent to break into homes without proper notice or authority. Another customer alleged that the company stole money from contractors.
Unlicensed and Unregistered
One reviewer claimed that MCS operates without a general contractor's license and fails to provide worker's compensation, shifting the burden to contractors. This lack of transparency and compliance with regulations is a major concern.
Discrimination and Unfair Treatment
One reviewer mentioned that MCS treats minority females and labor unfairly, suggesting a deeper issue within the company's culture.
Lack of Accountability
Throughout the reviews, customers expressed frustration with MCS's inability to resolve issues, despite repeated calls and promises to do so. This lack of accountability and follow-through has led to a breakdown in trust and a sense of mistrust towards the company.
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