Freedom to Own Your Dreams!
At Freedom Mortgage, we are committed to making homeownership a reality for individuals and families across the United States. As one of the top 10 mortgage lenders in the country, we have been serving our customers for over 30 years, and we are dedicated to providing exceptional mortgages and exceptional service.
Our Services
At Freedom Mortgage, we offer a wide range of mortgage products and services designed to help you achieve your homeownership goals. Whether you're looking to buy a home, refinance your existing mortgage, or tap into your home's equity, we have the expertise and resources to guide you every step of the way.
Buy a Home
Our team of experienced loan advisors will work closely with you to understand your unique needs and goals, and will help you navigate the complex process of buying a home. From pre-approval to closing, we will be with you every step of the way, providing guidance, support, and expert advice to ensure a smooth and successful transaction.
Refinance Your Mortgage
Whether you're looking to lower your interest rate, consolidate debt, or tap into your home's equity, our team of mortgage experts will work with you to create a custom refinancing solution that meets your specific needs and goals.
Get Cash from Your Home's Equity
Do you need cash to fund a major renovation, consolidate debt, or cover unexpected expenses? Our cash-out refinance options can provide you with the funds you need, while also giving you the flexibility to use your home's equity as you see fit.
Learn More About Us
At Freedom Mortgage, we're committed to making a positive impact in our communities and supporting our customers every step of the way. From our charitable work supporting veterans and their families to our efforts to combat hunger in America, we're dedicated to making a difference in the lives of those around us.
Poor Customer Service and Incompetence
The reviewers have had a disastrous experience with Freedom Mortgage, with multiple instances of poor customer service, mistakes, and incompetence. According to the reviews, the company has lost papers, ignored customers, and failed to process requests. The reviewers have also experienced difficulties with communication, with the company refusing to return calls or respond to emails.
Mismanagement of Paperwork and Payments
Several reviewers have had issues with the management of their paperwork and payments. They have been told to skip payments, only to be charged late fees, and have experienced problems with incorrect addresses and accounts. The company has also reported missed payments to credit bureaus, affecting the reviewers' credit scores.
Unprofessional and Incompetent Staff
The reviewers have expressed frustration with the company's staff, describing them as unprofessional and incompetent. They have been told conflicting information, received poor communication, and experienced a lack of resolution to their issues.
No Positive Experience
The reviewers have not had any positive experiences with Freedom Mortgage, and their reviews are dominated by negative comments about the company's poor customer service, mistakes, and incompetence.
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