Wilkinson Auto Repair has been proudly serving the Holly community and surrounding areas with exceptional auto repair and maintenance services since 2007. We are a team of highly skilled mechanics dedicated to providing reliable, honest, and affordable repairs to keep your vehicle running smoothly and safely.
Our Services
We offer a comprehensive range of services to cater to all your automotive needs, including:
- General Maintenance & Tune-ups: Oil changes, fluid checks, belt and hose replacements, air filter changes, spark plug replacement, and more.
- Electrical & Mechanical Repairs: Engine diagnostics and repairs, transmission work, brake service, suspension repair, cooling system repairs, and more.
- Diagnostic Services: Accurate and timely diagnostics to identify and fix the root cause of any issues with your vehicle.
- Specialized Services: AC repair and service, 4x4 services, Asian vehicle expertise, and more.
- Preventative Care: Affordable plans to keep your vehicle running smoothly and prevent costly repairs in the future.
Our Values
At Wilkinson Auto Repair, we prioritize:
- Customer service: We are committed to providing our customers with exceptional communication, transparency, and personalized attention.
- Quality: We use only the highest quality parts and follow industry-leading repair procedures.
- Value: We offer competitive pricing and honest estimates to ensure your peace of mind.
- Integrity: We are honest and upfront about our processes and repairs, earning your trust.
Why Choose Wilkinson Auto Repair?
With over a decade of experience and a team of skilled mechanics, we are:
- Your trusted source for reliable auto repair: We have built a reputation for thorough diagnoses, efficient repairs, and lasting solutions.
- A convenient and affordable option: We offer competitive pricing and work with most insurance plans.
- Focused on customer satisfaction: We prioritize clear communication, transparency, and personalized attention to your needs.
- A member of the community: We are committed to serving Holly and the surrounding areas with quality service and building lasting relationships.
Get the Quality Care You Deserve
Contact Wilkinson Auto Repair today to request an appointment and experience the difference our expertise and dedication can make.
Overall Quality of Service
Wilkinson Auto Repair has received a mix of positive and negative reviews. Some customers have praised their work, citing prompt and affordable service, while others have expressed dissatisfaction with the quality of work and customer service.
Quality of Work and Repair
Several reviewers have reported receiving subpar work from Wilkinson Auto Repair, including incorrect diagnosis, unnecessary repairs, and problems with follow-up services. Some customers have reported experiencing issues with their vehicles after leaving the shop, including continued problems with the same issues that were supposedly resolved. On the other hand, some reviewers have praised the shop's ability to fix complex problems efficiently and affordably.
Customer Service
Customer service has been a major point of contention for some reviewers. Some have reported rude and unhelpful staff, while others have praised their friendly and helpful nature. A few reviewers have reported feeling frustrated with the shop's communication style, including delayed responses to questions and concerns.
Price and Value
Price has been another area of concern for some reviewers. Some have reported feeling overcharged for services, while others have praised the shop's competitive pricing.
Additional Information
The shop has been accused of "wall jobbing, " or charging customers for unnecessary repairs, and has been reported to have been involved in unpleasant interactions with customers.
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