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Trust us to keep you safe and secure!

At Rimrock Lock and Security, we are proud to serve the residents and businesses of Billings, Montana, and its surrounding areas with comprehensive locksmith solutions. As a fully licensed, bonded, and insured mobile locksmith company, our mission is to provide honest, friendly, and affordable services for all of your locksmith needs.

Our Services

We offer a broad range of automotive locksmith services, working on most makes and models, even antiques. From lost keys to ignition troubles, we can fix it! We also cater to commercial clients, providing sales, service, and installation for various commercial door hardware. Whether you need high-security cylinders or electronic access control, we have got you covered. Additionally, we provide residential locksmith solutions, ensuring that your home is safe and secure.

Our Story

Rimrock Lock and Security is based in Billings, Montana, a city known for its rapid growth and scenic beauty. Our company takes its name from the iconic sandstone cliffs, known as the rims, that surround the city. We strive to provide the same sense of security and protection to our customers that the rims offer to the residents of Billings.

Our Promise

At Rimrock Lock and Security, we pledge to be honest, courteous, and professional in all our dealings. We are committed to providing efficient and reliable services, using top-of-the-line tools and equipment to get the job done quickly and efficiently. Our company vehicles are loaded with the necessary tools and parts to ensure that we can complete the task at hand with minimal delay.

Customer Reviews

Our customers are our biggest advocates, and we are proud to share their testimonials with you. From excellent service to great pricing, our customers have experienced the Rimrock Lock and Security difference. Take a look at what our customers have to say about us!

Reviews
Positive: Customers praised the company's promptness, professionalism, and fair pricing, as well as the locksmiths' knowledge and expertise.
Negative: Some customers reported poor communication, unhelpful experiences, and unprofessional conduct.

Unprofessional and Unhelpful Experiences

  • Some customers reported poor communication, with calls not being answered and lack of callbacks.
  • One customer was told to replace a deadbolt themselves, which was not helpful.

Positive Experiences

  • Many customers praised the company's promptness, professionalism, and fair pricing.
  • The locksmiths were knowledgeable and efficient in solving problems, and customers appreciated their honesty and transparency.
  • Some customers were impressed by the company's willingness to travel to remote areas to provide service.

Specific Strengths

  • Knowledge and Expertise: Many customers praised the locksmiths' knowledge and expertise in solving complex problems.
  • Promptness and Efficiency: Customers appreciated the company's prompt response to calls and efficient service.
  • Honesty and Transparency: Customers valued the company's honesty and transparency in their dealings.
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