Our Story
At GR Birdwell DDS - Family Dental Care, our commitment to delivering exceptional dental care to patients of all ages began over 30 years ago. Our journey started with a single goal: to provide personalized dental care in a comfortable and professional environment. We take pride in our team's passion for helping families maintain optimal oral health, educating them about prevention, and treating any oral health issues that may arise.
Meet Our Team
Our dedicated team comprises talented professionals who share our passion for delivering exceptional patient care. Our team members include:
- Dr. Birdwell, our founder and lead dentist, who has been serving patients in Anderson, Knox, and surrounding counties since 1972. Dr. Birdwell is a highly respected expert in his field, known for his compassionate approach and commitment to staying up-to-date with the latest dental techniques and technologies.
- Our skilled and certified hygienists, Elisa and Morgan, who provide expert cleaning and periodontal scaling services. They are also trained in dental education and patient education.
- Our efficient and friendly front office staff, including Angela, Megan, and Trina, who handle scheduling, insurance billing, and patient communication.
- Jewel, our dental professional, who has extensive experience in bookkeeping, financial management, and medical consultation.
Services We Offer
At GR Birdwell DDS - Family Dental Care, we provide a range of treatment services for the whole family, starting at age three. Our services include:
- Bleaching: We use the Opalescence Go take-home whitening system, which features a convenient, 15-minute whitening experience.
- Dental Cleaning (Prophylaxis): Regular six-month cleanings help prevent cavities, gum disease, and unhealthy gum recession.
- Dental Fillings: We provide restorations to replace lost tooth structure due to decay, erosion, abrasion, or fracture using composite resin, amalgam, or sedative temporary filling materials.
- Crown and Bridge: We craft custom-made crowns and bridges to restore damaged teeth and improve the overall appearance of your smile.
- Nitrous Oxide Sedation: If needed, we offer sedation dentistry to ensure a comfortable and anxiety-free experience for our patients.
- Dental Exams and X-Rays: We conduct comprehensive exams and take diagnostic X-rays to assess your oral health and detect any potential issues early on.
Our Commitment
At GR Birdwell DDS - Family Dental Care, we are committed to providing personalized dental care in a comfortable, professional environment. We understand that every patient's needs are unique, and we take the time to listen and address your concerns. Our goal is to deliver exceptional patient care, educate our patients about preventive dental care, and treat any oral health issues that may arise.
Overall Experience
The reviewed dental clinic, led by Dr. Birdwell, has received widespread positive feedback from patients. The majority of reviewers have had excellent experiences, praising the friendly and caring staff, as well as the high-quality dental care.
Positive Experience
Recurring themes in the positive reviews include:
- Friendly and calming office staff
- Familiar faces and a sense of comfort
- Detailed and professional dental work
- Above-and-beyond care from Dr. Birdwell and his staff
- Reasonable prices
- Exceptional service, even during holidays
Negative Experience
One reviewer, Katherine Dirnbauer, had a drastically different experience. She was humiliated by a dental assistant due to her financial situation, which affected her ability to afford a necessary procedure. The reviewer felt disrespected and humiliated, and is unsure if she will return to the office.
Reviews in Depth
Several reviewers praised the staff's friendly and caring nature, with some mentioning the familiarity of the office and the sense of comfort that comes with it. Others appreciated the detailed and professional dental work, as well as Dr. Birdwell's willingness to explain procedures and take the time to address concerns.
Only one reviewer, Katherine Dirnbauer, had a negative experience. She felt humiliated by a dental assistant who rushed her to make a decision about a procedure and suggested she look for work at Walmart.
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