Transforming smiles, one patient at a time. Let us earn your trust.
A Tradition of Compassion and Expertise
For over four decades, Jeb Stuart James, D.D.S., has provided exceptional dental care to individuals in the Bay City community. Founded on the values of caring, kindness, and personalized care, our practice takes a holistic approach to oral health, treating not just teeth, but your complete well-being.
Understanding Your Individual Needs
We take the time to get to know each patient, understanding their unique needs and concerns. By meticulously evaluating your oral health through advanced diagnostics, we identify the underlying factors behind any dental issues. This personalized approach ensures appropriate treatment tailored to your specific requirements.
Advanced Technology for Superior Results
Utilizing state-of-the-art equipment and techniques, we offer a comprehensive range of services designed to:
- Preventative care: Regular cleanings, fluoride treatments, and dental sealants help safeguard your teeth from decay and damage.
- Restorative care: From fillings and crowns to dental implants and complete mouth reconstructions, we restore your teeth and smiles to their former glory.
- Cosmetic care: Enhance your smile with cosmetic procedures like porcelain veneers, teeth whitening, and smile makeovers.
- Advanced technologies: Enjoy the benefits of CBCT imaging for accurate diagnosis and treatment planning.
A Team Committed to Your Wellbeing
Our experienced and compassionate team is dedicated to providing you with personalized attention and exceptional care. We are committed to fostering open communication and empowering you to make informed decisions regarding your dental health.
Schedule Your Consultation Today!
We invite you to schedule a consultation with Dr. James and experience the personalized care that sets us apart. Contact us today and take the first step towards a healthier, more confident smile.
Poor Customer Service and Inaccurate Diagnoses
The majority of the reviews for this dental practice are overwhelmingly negative. Several patients have complained about poor customer service from the front office staff, citing unprofessional behavior and lack of empathy. Two patients in particular had concerning experiences where they were told to find another dentist, with one patient being told that the office didn't have time for them and another being spoken to condescendingly. Furthermore, two patients received inaccurate diagnoses, with one patient being told they had TMJ when it was later discovered they had a tooth fragment, and another patient being told they needed sedation for an extraction without a proper explanation.
Inconsistent Diagnostic Skills
The diagnostic skills of the dentists at this practice have also been called into question. One patient was told that a fragment was not the cause of their pain, but a trip to another dentist revealed that it was indeed the cause. This lack of accuracy and consistency in diagnoses has led to concern among patients.
One Positive Review
Despite the overwhelmingly negative reviews, one patient had a positive experience with the practice. They praised the staff's helpfulness and friendliness, stating that they made them feel comfortable and took away their fear of the dentist.
Conclusion
Overall, the reviews for this dental practice are strongly negative. Patients have reported poor customer service, inaccurate diagnoses, and inconsistent diagnostic skills. While one patient had a positive experience, it is not enough to outweigh the negative reviews.
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